I am very disappointed in the product as I had a trojan***/xl that was not picked up and was obvious by the screen background. As far as I can tell I have everything working and a 1996 spyware invaded and was not detected.
If you have been infected with malware that was undetcted by One Care please contact support for help with removal. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2