locked
Validation is not currently supported for this version of Windows or for this non-Microsoft operating system. RRS feed

  • Question

  • After Activation, I was taken to a page to download WMP11.. However, when I click on the WMP11 link I get the following message:

     
    Validation Incomplete

    Validation is not currently supported for this version of Windows or for this non-Microsoft operating system.

    It appears that you are using an operating system that is not currently supported by the validation process. Only the following operating systems are currently supported:

    • Windows XP Home Edition
    • Windows XP Professional
    • Windows XP Starter Edition
    • Windows XP Media Center Edition
    • Windows XP Tablet PC Edition
    • Windows Vista
    [0x80080206]

    - - - - - - - - - - - - - - -

    I downloaded and ran the Microsoft Genuine Advantage Tool. Here is the result:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Windows Product Key: *****-*****-8RJFY-6H96M-J6WH6
    Windows Product Key Hash: S4cYlZNhDlj5RaJuri5H0xE4gs4=
    Windows Product ID: 76588-OEM-5100602-31150
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.2.3790.2.00010100.2.0.000
    ID: {89D664D7-075F-4105-9BB4-0CBFD8EC2647}
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: F:\PROGRA~2\MINEFI~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{89D664D7-075F-4105-9BB4-0CBFD8EC2647}</UGUID><Version>1.7.0012.0</Version><OS>5.2.3790.2.00010100.2.0.000</OS><PKey>*****-*****-*****-*****-J6WH6</PKey><PID>76588-OEM-5100602-31150</PID><PIDType>0</PIDType><SID>S-1-5-21-3736102219-1769331185-1156819132</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="3"/><Date>20060526******.******+***</Date></BIOS><HWID>F58F3A5F0184C07C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>111</Result><Products/></Office></Software></GenuineResults> 

     

    Saturday, April 14, 2007 4:08 AM

Answers

  • Your MGA report indicates you have a copy of Windows Server 2003 installed.  WMP 11 is not supported on the Windows Server 2003 operating system.

     

    WMP 11 Supported Operating Systems: Windows Vista Business N; Windows Vista Home Basic N; Windows XP Home Edition N; Windows XP Media Center Edition; Windows XP Professional N; Windows XP Service Pack 2; Windows XP Tablet PC Edition

    Saturday, April 14, 2007 11:31 PM
    Moderator