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    I bought a Dell computer that had Windows XP Home Edition.  I ran into some problems and a friend wiped the hard drive and install Windows XP Professional.  Now my computer says I need to Validate my copy.  There is a sticker with the product key on the side of the tower.  Can I just use this to validate? Will I lose everything?  Does my Office 2003 have anything to do with it? 
    Thursday, June 4, 2009 3:32 AM

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    Hello The Spires,


    Thank you for visiting us today. As Dan mentioned your best option is to contact Dell Technical Support and request the recovery media for your paticular Dell model.  I have included their contact information here for your convenience. Since the telephone number and websites are not maintained by Microsoft we cannot make any warranty as to their validity.  Thank you again for contacting us here in the Windows Genuine Advantage (WGA) program forum.



    Stephen



    Welcome To Dell Support
    http://support.dell.com/support/index.aspx?c=us&l=en&s=gen

    Dell Community Forums

    http://en.community.dell.com/

    Request Backup Discs

    http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Thursday, June 4, 2009 4:38 PM
    Thursday, June 4, 2009 4:37 PM

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