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Need to Reboot cant find my Product Key RRS feed

  • Question

  •  

    Ok here is the problem,

    I need to reboot my computer and I cant find my xp  home cd or product key

    before I reboot is there any way to get it from my computer?

    Thanks for any help

    Jodie

    Tuesday, October 2, 2007 6:57 PM

Answers

  • Hello Jodie,

     

    Thank you for your post. There is nothing you can see directly to get your product key from the machine. There are however, 3rd party applications available that would be able to do this. We are unable to recommend any of them since it would be against our policy. A well phrased search in your favorite search engine should provide you the applet you are looking for.

     

     

    Thank you,

     

    Stephen Holm, MS

    Tuesday, October 2, 2007 7:03 PM
  • Donjodie2000,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Before you do a reinstallation, post the info requested above to get some good advice.

    Thursday, October 4, 2007 3:39 PM

All replies

  • Hello Jodie,

     

    Thank you for your post. There is nothing you can see directly to get your product key from the machine. There are however, 3rd party applications available that would be able to do this. We are unable to recommend any of them since it would be against our policy. A well phrased search in your favorite search engine should provide you the applet you are looking for.

     

     

    Thank you,

     

    Stephen Holm, MS

    Tuesday, October 2, 2007 7:03 PM
  • Donjodie2000,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Before you do a reinstallation, post the info requested above to get some good advice.

    Thursday, October 4, 2007 3:39 PM