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Genuine COA (Reg Code) RRS feed

  • Question

  • Purchased software on line. Some time latter during a up date was found not to be genuine. Purchased new OEM software and did a upgrade and installed the new COA. Still get the not Genuine warrning. Afetr spending 2 hours with the great MS team from India (understanding every other word), wound up here hopeing for some help before I through up my hands and do a complete reload. Which I mite add I would have been done with by now had I done that rather than try and save time by calling MS.

    Rick Standal

    St Louis, MO.

    Thursday, June 15, 2006 10:00 PM

Answers

  • RStandal,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     

    Hope this helps,

    Thursday, July 6, 2006 5:47 PM

All replies

  • Rick:

     

    A few steps will help us underway.

     

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.msp

     

    Thursday, June 15, 2006 10:39 PM
  • As you requested:

    1. Windows XP Professional x32 Edition  OEM Software.

    2. No computer manufacturer's name.

    3. WGA Diagnostic Data (1.5.0530.2):
    --------------------
    Genuine Validation Status: Invalid Product Key
    Windows Product Key: *****-*****-VJ3K7-96PGV-Q9VKJ
    Windows Product Key Hash: 4SadjO9tsbmnD1tKxt98asqFFHE=
    Windows Product ID: 55274-640-2570151-23385
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: H68TQYC
    ID: 2759b421-5566-4a5d-8e8d-de1971446ba1
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 114
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>2759b421-5566-4a5d-8e8d-de1971446ba1</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-Q9VKJ</PKey><PID>55274-640-2570151-23385</PID><PIDType>1</PIDType><SID>S-1-5-21-343818398-152049171-1343024091</SID><SYSTEM><Manufacturer>D850GB</Manufacturer><Model>GB85010A</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>GB85010A.86A.0056.P10.0103081633</Version><SMBIOSVersion major="2" minor="3"/><Date>20010308000000.000000+000</Date></BIOS><HWID>5D3030B70184C06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{91A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>A9E8843626D8DD8</Val><Hash>WLtx7KIQJ50tms6mpBxmlFT/kTE=</Hash><Pid>70172-748-7668206-55012</Pid></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57435</Pid></Product></Products></Office></Software></GenuineResults> 

    Friday, June 16, 2006 6:54 PM
  • RStandal,

    The current Product Key being used on your system is non-genuine for one of two reasons:

    - The key was made using a non-Microsoft sanctioned Key Generator

    - The key was reported lost or stolen from the original purchaser.

     

    Can you verify that your COA matches your Product Key? If it does not you can try the following:

     

    1 - Reinstall Windows so your COA matches your Product Key (install using your COA as the Product Key) - This is the preferred method by Microsoft, as it will be a fresh copy, void of potential hacked binary files and security loops that may have been created to bypass WGA. We know this is usually not the user preference, but it is the safest method.

     

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key – all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409

     Note: This is provided no core system files are corrupted. If they are you will need to complete a clean install of your system.

     

     

               If your COA does match the product key being used on your system I recommend filing a counterfeit report, it MAY be a high quality counterfeit (which MAY qualify you for a *free* WGA kit) – Counterfeit report is located here: http://www.microsoft.com/piracy/Reporting.mspx

     

    Hope this helps,

    Thursday, July 6, 2006 5:47 PM