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Windows 7 Genuine Advantage Validation Issues (Windows 7) RRS feed

  • Question

  • hi all

     currently my colleague computer suspect window 7 is not running genuine , but i have check window and office both is activated . the message box will promt up frequently . HELP :(

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.048

    ID: {F9D2E47A-8E0D-408D-A1A1-CDD30B4BF12C}(2)

    Is Admin: No

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.110622-1503

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Plus 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{F9D2E47A-8E0D-408D-A1A1-CDD30B4BF12C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-195370657-2073054292-3009966462</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3130 Microtower PC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20101105000000.000000+000</Date></BIOS><HWID>7BBB3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>1E736531E6C3586</Val><Hash>J3cifXCcUDoFp21Y9/Co9fSszg8=</Hash><Pid>89409-707-4468303-65158</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00178-926-700008-02-1033-7600.0000-2062009

    Installation ID: 005020644683809270181661213835570294958043417951953953

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 6P6GT

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 1/10/2012 10:43:17 AM

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x00000000000047F0

    Event Time Stamp: 1:3:2012 12:49

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Tampered File: %systemroot%\system32\sppwinob.dll

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    HWID Data-->

    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEAJJR+Z4x4EjHq1yoWAkxAmFxd

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             SLIC-CPC

      FACP                                   HPQOEM                             SLIC-CPC

      HPET                                    HPQOEM                             SLIC-CPC

      MCFG                                 HPQOEM                             SLIC-CPC

      SLIC                                      HPQOEM                             SLIC-CPC

      OEMB                                 HPQOEM                             SLIC-CPC

      SSDT                                    HPQOEM                             SLIC-CPC

      GSCI                                    HPQOEM                             SLIC-CPC

      SSDT                                    HPQOEM                             SLIC-CPC

    Thursday, February 9, 2012 8:44 AM

Answers

  • "likito" wrote in message news:6ed80676-14da-448e-baf9-7a429a3b1e3f...

    hi all

    currently my colleague computer suspect window 7 is not running genuine , but i have check window and office both is activated . the message box will promt up frequently . HELP :(

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3130 Microtower PC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20101105000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: 6P6GT

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 1/10/2012 10:43:17 AM

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

     
     
     
    Please check that the Cryptographic Services are running
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Cryptographic Service, right-click on it and select Properties. Is it running?
    If not, make sure that the Startup is set to Automatic,and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

    please open an Admin Command Prompt (Start > All Programs > Accessories> right-click on Command Prompt, and select Run as Admin) and enter the following commands

    SC QC CRYPTSVC

    SC SDSHOW CRYPTSVC

    copy and paste the results back here.(to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.)

    Post your results, together with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 14, 2012 10:24 PM
    Thursday, February 9, 2012 9:00 AM
    Moderator

All replies

  • "likito" wrote in message news:6ed80676-14da-448e-baf9-7a429a3b1e3f...

    hi all

    currently my colleague computer suspect window 7 is not running genuine , but i have check window and office both is activated . the message box will promt up frequently . HELP :(

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-788W3-H689G-6P6GT

    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=

    Windows Product ID: 00371-OEM-8992671-00008

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7600.2.00010100.0.0.048

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->

    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pro 3130 Microtower PC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.14</Version><SMBIOSVersion major="2" minor="6"/><Date>20101105000000.000000+000</Date></BIOS

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: 6P6GT

    License Status: Licensed

    Remaining Windows rearm count: 2

    Trusted time: 1/10/2012 10:43:17 AM

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

     
     
     
    Please check that the Cryptographic Services are running
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key - accept the UAC prompt if you get one.
    Look in the console for the Cryptographic Service, right-click on it and select Properties. Is it running?
    If not, make sure that the Startup is set to Automatic,and click Apply.

    Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

    please open an Admin Command Prompt (Start > All Programs > Accessories> right-click on Command Prompt, and select Run as Admin) and enter the following commands

    SC QC CRYPTSVC

    SC SDSHOW CRYPTSVC

    copy and paste the results back here.(to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.)

    Post your results, together with a new MGADiag report


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 14, 2012 10:24 PM
    Thursday, February 9, 2012 9:00 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Tuesday, February 14, 2012 10:24 PM