Windows Authentication RRS feed

  • Question

  • Hi.

    I can successfully login to SharePoint using Gmail iTrust account, but having issue when try to open Word document in SharePoint. The system prompted that "your organization's policies are preventing us from completing this action for you" error message after I was prompt to select my iTrust option. 

    But, when I enter my corporate user name using Windows Authentication. The error would disappear. However, the corporate account access seems to become the default when access the file. Is there anyway to remove the corporate account credential and solve the iTrust file access issue? Thank you.


    • Moved by Dave PatrickMVP Friday, December 4, 2020 11:37 PM looking for forum
    Friday, December 4, 2020 11:28 PM