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Windows 7 build 7600 this copy of windows is not genuine

Question
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I bought my desktop from Dell in July of 09. It was pre-loaded with Vista Ultimate SP2. After Windows 7 was released, Dell sent me Windows 7 Ultimate upgrade disc. I installed within Windows and everything was fine until last week when "Windows 7 Build 7600 This copy of Windows is not genuine appeared" in the lower right corner. I have run activation on line, over the phone and every time, I get activation successful. After a system reboot, all is fine for a couple of hours, then the message reappears.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VRBXV-DDYPR-72VHG
Windows Product Key Hash: AcjlRtTP3Bk/TP8KRRYcmOwPqd0=
Windows Product ID: 00426-OEM-9179702-78102
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {ECD4B201-E410-4B87-8654-B60A4950A1CE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ECD4B201-E410-4B87-8654-B60A4950A1CE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-72VHG</PKey><PID>00426-OEM-9179702-78102</PID><PIDType>3</PIDType><SID>S-1-5-21-2115618270-3665218823-2644451350</SID><SYSTEM><Manufacturer>DELL Inc.</Manufacturer><Model>Studio XPS 435T/9000</Model></SYSTEM><BIOS><Manufacturer>DELL INC.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090319000000.000000+000</Date></BIOS><HWID>0ABA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MI09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>44BD057EE7ED70E</Val><Hash>1xMtJ7S3zli3LfDid132n+ysSy0=</Hash><Pid>81607-903-5522257-64569</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00182-797-078102-02-1033-7600.0000-1242010
Installation ID: 017206609701653133765554187415270761522843322104567383
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 72VHG
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 5/10/2010 6:37:23 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:6:2010 17:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAQADAAAAAQABAAEAonZEvjRBiECMV16qArdE4pqIulnpSBpN6oI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL MI09
FACP DELL MI09
HPET DELL MI09
MCFG DELL MI09
SLIC DELL MI09
OEMB DELL MI09
ASPT DELL PerfTune
WDTT DELL OEMWDTT
SSDT DpgPmm CpuPm
Any help would be appreciated.
Monday, May 10, 2010 11:58 PM
Answers
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Hello satman55,
Yes, the corrupt files are very likely causing the problem. Corrupt files can cause Blue screens, random errors or even Non-Genuine messaging (if the wrong files become corrupt).
You can run a repair by booting from the Windows 7 disk and click the option "Repair your Computer". If, at this point, you need any further instruction, you would need to post in the 'System Repair and Recovery' section of the Windows 7 Answers Forums http://social.answers.microsoft.com/Forums/en-US/category/windows7 for assistance
Thank you,
Darin MS- Marked as answer by Darin Smith MS Thursday, May 13, 2010 7:58 PM
Thursday, May 13, 2010 7:58 PM
All replies
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It appears fine on this report. Wait untill the next occurance and run the diagnostic again. Also, for now try this, type services.msc in the search box on the start menu, hit enter, scroll down to the "software protection" service and insure it is set to Automatic [delayed start].
Tuesday, May 11, 2010 12:50 AM -
The problem occurred after about two hours. In my first post I didn't mention that I have already tried using restore to roll the system back 6 weeks, but the problem persists. I have checked the "software protection" and it is set to Automatic [delayed start].
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VRBXV-DDYPR-72VHG
Windows Product Key Hash: AcjlRtTP3Bk/TP8KRRYcmOwPqd0=
Windows Product ID: 00426-OEM-9179702-78102
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {ECD4B201-E410-4B87-8654-B60A4950A1CE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ECD4B201-E410-4B87-8654-B60A4950A1CE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-72VHG</PKey><PID>00426-OEM-9179702-78102</PID><PIDType>3</PIDType><SID>S-1-5-21-2115618270-3665218823-2644451350</SID><SYSTEM><Manufacturer>DELL Inc.</Manufacturer><Model>Studio XPS 435T/9000</Model></SYSTEM><BIOS><Manufacturer>DELL INC.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090319000000.000000+000</Date></BIOS><HWID>0ABA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>MI09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>44BD057EE7ED70E</Val><Hash>1xMtJ7S3zli3LfDid132n+ysSy0=</Hash><Pid>81607-903-5522257-64569</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00182-797-078102-02-1033-7600.0000-1242010
Installation ID: 017206609701653133765554187415270761522843322104567383
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 72VHG
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 5/11/2010 6:32:21 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:6:2010 17:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAQADAAAAAQABAAEAonZEvjRBiECMV16qArdE4pqIulnpSBpN6oI=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL MI09
FACP DELL MI09
HPET DELL MI09
MCFG DELL MI09
SLIC DELL MI09
OEMB DELL MI09
ASPT DELL PerfTune
WDTT DELL OEMWDTT
SSDT DpgPmm CpuPm
Tuesday, May 11, 2010 11:47 AM -
The License type is 'System Builder' - which is strange, if you got the diskfrom Dell. (Although that may be how they organised the free upgrades - Idon't know)The only other odd thing in there that I can see is the rearm count - whichis usually a maximum of 3, while yours shows as 4.Darin may be able to give detail on what 's going on.--Noel PatonCrashFixPCNil Carborundum Illegitemiwww.crashfixpc.co.ukTuesday, May 11, 2010 1:15 PMModerator
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Hello satman55,
The only thing I see out of place in the Diagnostic Report is the "Validation Code: 50" (all this means Non-genuine messing is occuring) and "Remaining Windows rearm count: 4" that Noel pointed out.
However, everything else is showing Genuine with no indication of a cause of the Non-Genuine messaging.
I have seen the "Remaining Windows rearm count: 4" a few times before but I have no idea if that is directly related to any Non-genuine issue.
What I suggest is first, go to http://microsoft.com/genuine and click the Validate Windows button.
-If the result is non-genuine, what is the exact message the website is telling you?
-If the result is Genuine, do you now still get the Non-Genuine messaging?
What other thing you may try is a System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
1) Click the Start Button
2) Type: cmd.exe
3) Right-click the cmd.exe file and select 'Run as Administrator'
4) In the CMD window, type: sfc /scannow
5) Reboot and see if that resolves the issue.Thank you,
Darin MS- Proposed as answer by Darin Smith MS Wednesday, May 12, 2010 12:09 AM
Wednesday, May 12, 2010 12:09 AM -
Hello Darin,
Thanks for your reply. I ran Windows Validation and the result was Genuine. I also ran a System Scan and got the following result " Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log". After a reboot, the system runs normally for about two hours and then the "This copy of Windows is not genuine" text shows up.
Are the corrupt files that System Scan found causing the problem?
Can I repair my present installation or would I have to revert back to Vista Ultimate and re-install Windows 7?
Thanks again.
Wednesday, May 12, 2010 1:36 AM -
Hello satman55,
Yes, the corrupt files are very likely causing the problem. Corrupt files can cause Blue screens, random errors or even Non-Genuine messaging (if the wrong files become corrupt).
You can run a repair by booting from the Windows 7 disk and click the option "Repair your Computer". If, at this point, you need any further instruction, you would need to post in the 'System Repair and Recovery' section of the Windows 7 Answers Forums http://social.answers.microsoft.com/Forums/en-US/category/windows7 for assistance
Thank you,
Darin MS- Marked as answer by Darin Smith MS Thursday, May 13, 2010 7:58 PM
Thursday, May 13, 2010 7:58 PM