We've had a request for a dialog to create an email based on the option selected in a Prompt & Response.
In essence, my dialog works like this:
Create Email Record
Ask Company out of these choices (A, B, or C)
If Company value equals A
Update Email with Contact information based on Company A's information.
If Company Value Equals B
Update Email with contact information based on Company B's information
etc.
My issue is that if the contacts at these companies change (whether permanent or temporarily), it will be our responsibility as admins to update the Dialog with the correct contact information with the dependency that the appropriate team will notify us
that there has been a change.
Any suggestions on how I might be able to reduce the dependency of admins would be greatly appreciated.
Thank you!
