Office Pro 2007 product key RRS feed

  • Question

  • I have a new HP PC running XP Pro with Office Pro 2007 pre-installed & I have new, unused full copy of Office Pro 2007. The pre-installed version would not convert to the permanent licensed version when I entered the product key from the newly purchased full version. I receive the message that "The key is incorrect. Verify that you have the correct key, and then retype it."

    Additionally, I tried to install the full version over the trial version but received the message that "Setup cannot continue because a required file is ether corrupt or missing. Run setup again from the original source disk or download version."

    Also, I tried to load Office Pro 2007 from another copy of Office Pro 2007, which copy was recently installed on another PC without problem, but I receved the same "Setup cannot continue...." message.

    So, I re-formated the hard drive & reloaded the XP Pro OS but did not reload the Office 2007 trial program. Then, I tried to install the full version of Office but received the same "Setup cannot continue....." message.

    Next, I reloaded the trial version of Office 2007 & activated the trial version. All went smoothly & it is operating smoothly. 

    Again, I tried to convert the trial version to the full version using the Product Key from the new Office Pro 2007 copy, but received the same "Setup cannot continus...." message.

    Sunday, July 19, 2009 4:23 PM