Answered by:
Windows 7 Ultimate - Invalid Product Key

Question
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I installed the "required updates" yesterday on my laptop. When it rebooted afterwards, the system ran chkdsk then displayed that the security flag was being reset to the default. It didn't work, so I ended up having to use a restore point.
Now it is starting back up, but it says that this is not a a genuine version. I tried the suggestions in some of the other threads (validation by phone, etc.), but it doesn't seem to work. Instead I get this
"An error has occured"
Code:
0x800700B7
Description: Cannot create a file when that file already exists.
Now what????
Also.... I have the original Windows 7 Ultimate DVD, but I am afraid that if I try to reinstall the operating system, I am going to have to reinstall all of my other programs, as well as data.
I have also pressed "start", right click "Computer" selected "properties, but I do not have the option to change window key. Instead it says under this section:
Windows activation
Status Not Available
Product ID: Not Available
My laptop is connected to a HP Microserver running Small Business Essentials, but I don't think that should have anything to do with this (or does it???)
- Edited by scn100 Thursday, October 13, 2011 6:45 PM
Thursday, October 13, 2011 6:38 PM
Answers
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"scn100" wrote in message news:6f479ffd-3aa3-4c21-8621-7e263d2d6277...
I installed the "required updates" yesterday on my laptop. When it rebooted afterwards, the system ran chkdsk then displayed that the security flag was being reset to the default. It didn't work, so I ended up having to use a restore point.
Code:
0x800700B7
I have never( as I recall) seen this error message before.Please explain more about your experience, if you can.Please also try the following....For which version and edition of Windows is the computer licensed, according to the COA Sticker on the case??try this...Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot and Post back with a new MGADiag reportYour responses will make a great difference to the approach we need to take, so the more detail we have, the better.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Friday, October 14, 2011 8:30 PM
- Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:38 PM
Thursday, October 13, 2011 7:55 PMModerator
All replies
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"scn100" wrote in message news:6f479ffd-3aa3-4c21-8621-7e263d2d6277...
I installed the "required updates" yesterday on my laptop. When it rebooted afterwards, the system ran chkdsk then displayed that the security flag was being reset to the default. It didn't work, so I ended up having to use a restore point.
Code:
0x800700B7
I have never( as I recall) seen this error message before.Please explain more about your experience, if you can.Please also try the following....For which version and edition of Windows is the computer licensed, according to the COA Sticker on the case??try this...Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot and Post back with a new MGADiag reportYour responses will make a great difference to the approach we need to take, so the more detail we have, the better.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Friday, October 14, 2011 8:30 PM
- Marked as answer by Darin Smith MS Tuesday, October 18, 2011 9:38 PM
Thursday, October 13, 2011 7:55 PMModerator -
It is Windows Ultimate .
I tried your number list, and after 10)
An Error has occured
You can also contact Microsoft by phone to help resolve this problem
the Windows Activiation dialog never appeared.
SCN100Also, on the Detail box
Code: 0X800700B7
Description: Cannot create a file when that file already exists
- Edited by scn100 Thursday, October 13, 2011 11:09 PM
Thursday, October 13, 2011 11:07 PM -
"scn100" wrote in message news:e9e164d9-29a7-4fe4-9cdf-0eb50092fa79...
It is Windows Ultimate .
I tried your number list, and after 10)
An Error has occured
The Windows Activiation dialog never appeared.
SCN100Also, on the Detail box
Code: 0X800700B7
Description: Cannot create a file when that file already exists
That B7 error message doesn’t usually appear at that point- but after operation 6, if at all.Please run another MGADiag report – something may have changed/
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, October 14, 2011 8:33 AMModerator