I get the message "A problem is preventing windows from checking the license for this computer. Error code 0x8004045d" when I try to log on. It then returns me to the login screen.
I am able to start the computer only under the safe mode. I therefore can not connect to Microsoft because I don't have network suport in the safe mode. (Safe mode with networking give me the same problem.)
I have run WGA diagnostics (copied from anther computer with access) with the following results..
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Not Activated
Validation Code: 1
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {67FC7BF3-E9C7-473B-9A5D-AF4162CBCDA9}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.5.540.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: Not Activated
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005_3E121E02-409-80004005_3E121E02-300-80004005_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{31F10AE8-1DB8-4F51-9A4D-66A5D90FE22D}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1715567821-287218729-725345543</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dimension 8400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20041011000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>040230870184E063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>F0854EFB6E1AA0</Val><Hash>Mua/qtMd8uQL7kAI4R7KxBWcU6I=</Hash><Pid>73931-336-1246967-57081</Pid><PidType>8</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>29970FA03254AA0</Val><Hash>xsPCyg4hzfgXqd/CK5rRLWnDCJs=</Hash><Pid>72079-336-7649977-55542</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults>
As you can see WGA thinks that this version has not been activated, but windows thinks it is acivated (I neither get the task bar activation icon nor am able to select activation under "accessories/system tools"). Also, the WGA is not able to resolve the problem, as I cannot access the internet under the safe mode.
(I also posted this in the Office section, as I'm not really sure where the problem lies.)
