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CRM 365 Backup and Restore error RRS feed

  • Question

  • I want to restore our online instance to yesterday's backup. I have (or at least I think I do) the appropriate role(s) to do this according to the 365 Admin Roles page (https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b6aaa9d). I am both a Service Administrator and a Dynamics 365 service administrator. However, when I select the backup and click Restore, I get the following error:

    I see the "Tenant Administrator: False" message, but the best I could determine is that I am essentially a Tenant Administrator by being having the Dynamics 365 service administrator role. Am I missing something? Any help is appreciated.


    • Edited by wikky2007 Wednesday, November 29, 2017 2:41 PM url missing
    Wednesday, November 29, 2017 2:39 PM