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Error: 0xC004D401, The security processor reported a system file mismatch error.

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I' ve been using Vista for almost a year now and didnt come across any problems until a few days back when the system failed to load the VISTA WELCOME SCREEN . 2 days back i got the above mentioned error saying that i would no longer be receiving notifications , including those of license or activation.

Ive tried deleting all software except the ones which were on the pc when i bought it , but this measure doesnt seem to have brought about any changes..

My system was genuine all this time , but now i dont know whats happened to the system. Another problem ive noticed is that some programs just get erased from the system without me doing anything.

I also tried checking out the link the error directed me to , but what it showed was that my copy of windows was not genuine.

PLEASE ADVICE AS TO WHAT I SHOULD DO ABOUT THIS.EXPECTING AN ANSWER.

Wednesday, April 1, 2009 7:35 PM

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Hi Jerry,

This appears to be a classic case of a Program that is incompatible with Vista. If a program is incompatible with Vista, it has to be running to cause a Tamper event. If you generate a Diagnostic Report when the program is not running, the report would show Vista as Genuine

Your Diagnostic Report currently shows Vista as Genuine, but I do see a Tamper Event (TTS Error: M:20090401171809249-) that occured on April 1st 2009, at 1:17 am. This suggests to me that when you generated the Diagnostic Report, the incompatible program was not running, but the program had been running at on 04/01 1:17 am (your time).

You mentioned that you uninstalled all the programs (except the ones that came with the computer). Hopefully, you uninstalled the offending program and once you reboot, you shouldn't see the issue again (unless you reinstall and run the bad program again). But, if the error does continue to occur, when it does, look to see what programs are running and remove them untill you no longer receive the error.

One other possibility is that this is being caused by some form of Malware. Malware will sometime do the same sort of Tamper, on purpose, that an incompatible program does by accident. So if you have ruled out all the legitimate programs, as the cause, you may need to start looking for a Malware causes. We strongly recommend running an (up to date) Anti-Virus program, of your choice, as well as the Microsoft Safety Scan for Vista at http://onecare.live.com/site/en-us/center/whatsnew.htm (note: that fact that some of your programs appear to be disappearing also suggests a malware infection)

Hope that helps,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
- Marked as answer by Darin Smith MS Thursday, April 2, 2009 6:54 PM
Thursday, April 2, 2009 6:53 PM

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Hello Jerry,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

If you do not have access to the Start Button:

1)    Login to Vista and Click the option that brings up Internet Explorer.

2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3)    A window will come up asking if you want to Run or Save, Select Run

4)    When the program runs, Click the Continue button, then click the Copy button.

5)    Return to this thread by Typing: http://social.microsoft.com/Forums/en-US/genuinevista/thread/6f58dea4-9d7e-4625-97e0-6042ace05791 into the browser address bar.

6)    In a reply post, Paste the Diagnostic Report.

Thank you,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.

Wednesday, April 1, 2009 8:07 PM
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Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {70C151AA-89D9-4CAC-9F07-91F6EAEC7314}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080917-1612
TTS Error: M:20090401171809249-
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{70C151AA-89D9-4CAC-9F07-91F6EAEC7314}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2965664782-1871866706-1964952028</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GJ445AA-ABV a6130.me</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.05   </Version><SMBIOSVersion major="2" minor="5"/><Date>20070711000000.000000+000</Date></BIOS><HWID>25323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65930</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJTgu8psSFw2goj9ZP5O7tqt8vSMFnAZrFbPNCqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-CPC
FACP   HPQOEM  SLIC-CPC
HPET   HPQOEM  SLIC-CPC
MCFG   HPQOEM  SLIC-CPC
OEMB   HPQOEM  SLIC-CPC
GSCI   HPQOEM  SLIC-CPC
SLIC   HPQOEM  SLIC-CPC

Thursday, April 2, 2009 7:16 AM
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Hi Jerry,

This appears to be a classic case of a Program that is incompatible with Vista. If a program is incompatible with Vista, it has to be running to cause a Tamper event. If you generate a Diagnostic Report when the program is not running, the report would show Vista as Genuine

Your Diagnostic Report currently shows Vista as Genuine, but I do see a Tamper Event (TTS Error: M:20090401171809249-) that occured on April 1st 2009, at 1:17 am. This suggests to me that when you generated the Diagnostic Report, the incompatible program was not running, but the program had been running at on 04/01 1:17 am (your time).

You mentioned that you uninstalled all the programs (except the ones that came with the computer). Hopefully, you uninstalled the offending program and once you reboot, you shouldn't see the issue again (unless you reinstall and run the bad program again). But, if the error does continue to occur, when it does, look to see what programs are running and remove them untill you no longer receive the error.

One other possibility is that this is being caused by some form of Malware. Malware will sometime do the same sort of Tamper, on purpose, that an incompatible program does by accident. So if you have ruled out all the legitimate programs, as the cause, you may need to start looking for a Malware causes. We strongly recommend running an (up to date) Anti-Virus program, of your choice, as well as the Microsoft Safety Scan for Vista at http://onecare.live.com/site/en-us/center/whatsnew.htm (note: that fact that some of your programs appear to be disappearing also suggests a malware infection)

Hope that helps,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
- Marked as answer by Darin Smith MS Thursday, April 2, 2009 6:54 PM
Thursday, April 2, 2009 6:53 PM
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thanks a lot darin .. but just one more thing... how do i check what programs are running when the error appears ..TASK MANAGER ?

Would BitDefender 2008 be good for scanning the pc ?

finally , you said the program was running on 04/01 at 1:17 am ...how can i check what programs were running at that point of time?

Thursday, April 2, 2009 6:59 PM
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Hi Jerry,

Yes, Task Manager should show you what (non-malware) programs are running. Look at both the Applications and Processes tabs. (the Description column, in the Processes tab, should tell you the program the proces belongs to)

Offically, I can't comment (good or bad) on non-Microsoft programs, but the free edition of AVG is well know (i.e. not some fly by night company), very popular and it's free. That should not be considered a recommendation, though. What ever Anti-Virus you use, make sure to seach the internet for that program to be sure it's a good one. I usually do a seach like '<program name> Review' and then look for actual user comments. If there are more negative then positive, look for another scanner. You should also try the Safety scan I mentioned above...it can take a very long time, but does tend to catch things others miss.

There may be a monitor or log that records what programs were running at what time, but unfortunatly, I have no knowledge of one...sorry.

Hope that helps,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.

Thursday, April 2, 2009 8:02 PM
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Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Genuine

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2

Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=

Windows Product ID: 89583-OEM-7332157-00204

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.0.6001.2.00010300.1.0.003

ID: {22BD0BF3-5B0A-4DE9-BBEE-EE42678982BF}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows Vista (TM) Home Premium

Architecture: 0x00000009

Build lab: 6001.vistasp1_ldr.090302-1506

TTS Error: K:20101109202806256-M:20101119120010535-

Validation Diagnostic:

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Professional Plus 2007 - 100 Genuine

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{22BD0BF3-5B0A-4DE9-BBEE-EE42678982BF}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89583-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-1225582360-865374018-4047134011</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 435MT</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.13</Version><SMBIOSVersion major="2" minor="5"/><Date>20090415000000.000000+000</Date></BIOS><HWID>08323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>4F503790C744D86</Val><Hash>cJIb1MNrKY877s8d4B8G3tsvYYk=</Hash><Pid>89409-707-0886823-65326</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->

Software licensing service version: 6.0.6001.18000

Name: Windows(TM) Vista, HomePremium edition

Description: Windows Operating System - Vista, OEM_SLP channel

Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 89583-00146-321-500204-02-1033-6001.0000-1542009

Installation ID: 004453471983128561801163986120585443316613214712677262

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

Partial Product Key: B9HD2

License Status: Licensed

Windows Activation Technologies-->

N/A

HWID Data-->

HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAeqismDAkNvjoZUa8hDScjtaW8vQa7Oq3ir+sVuqC

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20000

OEMID and OEMTableID Consistent: yes

BIOS Information:

  ACPI Table Name OEMID Value OEMTableID Value

  APIC DELL FX09

  FACP DELL FX09

  HPET DELL OEMHPET

  MCFG DELL OEMMCFG

  SLIC DELL FX09

  OSFR DELL FX09

  OEMB DELL FX09

  SSDT DpgPmm CpuPm

Saturday, November 20, 2010 5:22 AM
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89583-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {B64F6C91-76F9-48B3-8E2A-AF1A6B9B56A0}(3)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error: M:20110317174813592-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B64F6C91-76F9-48B3-8E2A-AF1A6B9B56A0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89583-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-1566901317-406508421-1772721498</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M305</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V3.20   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090108000000.000000+000</Date></BIOS><HWID>4F313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B0CBE70C7ECCDB4</Val><Hash>JlUlBZRbed7Ai70jKVyCnmV4CAs=</Hash><Pid>81602-OEM-6873047-33312</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
N/A, hr = 0x80070718

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAIAAwABAAAAAwABAAEA6GFg5Zy5WgkyVX5chnYAC6aw8vTy6vSzwBasViqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           INTEL        CRESTLNE
FACP           T0SQCI       TOSQCI00
HPET           TOSQCI       TOSQCI00
BOOT           PTLTD        $SBFTBL$
MCFG           TOSQCI       TOSQCI00
APIC           INTEL        CRESTLNE
SLIC           TOSQCI       TOSQCI00
SSDT           SataRe       SataAhci
SSDT           SataRe       SataAhci
SSDT           SataRe       SataAhci
SSDT           SataRe       SataAhci

Saturday, March 19, 2011 12:03 AM
0

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Please repost your problem in your OWN, NEW thread - this avoids confusion and ensures that it gets full attantion.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Monday, March 21, 2011 5:35 AM

Moderator
0

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-GCGM8-TY6RX-WGH3K
Windows Product Key Hash: 86uPU2xYWbFiI2ikzBD0vjbs1qI=
Windows Product ID: 89583-OEM-7359657-22892
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {83A3C337-164D-408C-BA28-5C6E50E88B78}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6001.vistasp1_gdr.101014-0432
TTS Error: K:20110404120046566-M:20110403202833950-
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{83A3C337-164D-408C-BA28-5C6E50E88B78}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WGH3K</PKey><PID>89583-OEM-7359657-22892</PID><PIDType>3</PIDType><SID>S-1-5-21-3676629015-947113405-2992878697</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0313   </Version><SMBIOSVersion major="2" minor="4"/><Date>20080716000000.000000+000</Date></BIOS><HWID>B3333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>64A76A9D1549F18</Val><Hash>df7hI64TMdNCh23y9shf5zp8cZY=</Hash><Pid>81602-908-1858625-68295</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: U1BMRwEAAAAAAQAACAAAAC3JAQAAAAAAYWECAAAAAADenPNZW+7LARhy9171jCizkdIEkQaJZ64R3bKNGN9+mvUxvxryPHQTvYvlhTUwcaGcI6ZkSW8/1id7IPmIgITKmLNv1wD2WLZ4vLPxcf3WKzd8Rf7nxcvKqaOcEd48HYsOntqnEBPIUIqaMVS50xsGhTiu2v3HTjLlzsauw1rN6YPtvvhlgmsOgBe4wEVRYcHWzat6M07q88GxBpop0WwiuBXa5HXuzs1OU5kpI4Km83cHZMn5BmY2HdKPD8tNYkwP34K9Ekif+jOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwYcvde9Ywos5HSBJEGiWeukRE7tvYf7nwFNSLfGGwXAGF6FdGEBTh6btOPucaB96MneyD5iICEypizb9cA9li2ZBfE8ZEr+JIve0VVTemf06mjnBHePB2LDp7apxATyFCKmjFUudMbBoU4rtr9x04y5c7GrsNazemD7b74ZYJrDoAXuMBFUWHB1s2rejNO6vPBsQaaKdFsIrgV2uR17s7NTlOZKSOCpvN3B2TJ+QZmNh3Sjw/LTWJMD9+CvRJIn/ozkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQACAAAAAgABAAEAeqgA9/AHHh1a/6p2SORoCHz18vQa7F7xJpmsVkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            A_M_I_        OEMAPIC
FACP            A_M_I_        OEMFACP
HPET            A_M_I_        OEMHPET
MCFG            A_M_I_        OEMMCFG
SLIC            _ASUS_        Notebook
OEMB            A_M_I_        AMI_OEM
GSCI            A_M_I_        GMCHSCI

Monday, April 4, 2011 10:40 AM
0

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"don marvelous" wrote in message news:f759c92d-f263-4842-829b-15481bd999b9...
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004d401
Windows Product Key: *****-*****-GCGM8-TY6RX-WGH3K
Windows Product Key Hash: 86uPU2xYWbFiI2ikzBD0vjbs1qI=
Windows Product ID: 89583-OEM-7359657-22892
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.003

Please repost your report with details to your OWN NEW thread - this avoids confusion.

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Monday, April 4, 2011 10:55 AM

Moderator

Answered by:

Error: 0xC004D401, The security processor reported a system file mismatch error.

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