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Rejected Keywords RRS feed

  • Question

  • In the four weeks that I have been using adCenter, I have been on the phone to support once a week because of rejected keywords. The site has nothing but pictures of cleaning products for sale and descriptions of the products. Each time the support person sends the recommendation forward to get the words approved, then the words that were rejected are approved. However, two days later another group of words is rejected. Is anyone else having this problem?
    Friday, December 29, 2006 8:32 AM

Answers

  • Hi Butch,

    Ahh, well all i can say is make sure you have none of the following on your site.

    Microsoft adCenter does not allow ads for the following:
    • Alcohol
    • Drugs
    • Gambling
    • Hate-crime speech or websites
    • Mature content
    • Pornography
    • Sexual education
    • Violence
    • Weapons and accessories

    If you are sure you dont have any of the above on the site and you meet all editoral guidelines, you can appeal the decition, here is a reminder of how,

    Appeal rejected ads and keywords,


    1. Click Get more help at the bottom of any Help page, and then click Get technical support, or click Contact Support at the bottom of any adCenter page.
    2. Click E-mail for e-mail support or Phone for phone support, and then do one of the following:
      • If you select e-mail support, type the information needed in the form provided. The required fields are marked with an asterisk. The About Your Question list can also help you clarify your question.
      • If you select phone support, call the phone number displayed on the Phone Support page. The hours of operation are listed on the page.

    The adCenter Customer Support team responds to all appeals as quickly as possible; however, it can take up to ten business days. Please note that if your appeal is denied, that decision is final.


    Hope this helps!
    Alan

    Wednesday, January 3, 2007 9:18 AM

All replies

  • Same thing here.
     
    I tried submitting the most accurate keywords on the face of the planet and they were rejected.
     
    For www.YouShelf.com/eng, i submitted 'thailand classifieds', 'thai classifieds', 'thai store', and 'thailand store'. 
     
    At least I'm only out the registration fee so far.
    Tuesday, January 2, 2007 6:18 AM
  • Butch, capithail, its all about content, the is along the same lines as Y!SM's approval guidelines, you must sufficient content!

    From the msn adCenter help,

    “The landing page should provide clear, direct access to content that is related to the keyword.”

    Capitahail, your landing page contains the words “Thailand Classifieds” once and that is only in the title, you need some content.

    Add some follow me text, a box of text that will be on every page, on your home page have it say something like,

    “YourShelf, providing quality classified listings to Thailand! a classified advert allows you to list items for sale to an audience that wants what you’ve got! Our advanced search functions allow our customers to find exactly what they want befitting seller and buyer alike.”

    Then maybe add a link to a “how do I write a classified ad?” giving people advice. Also in the footer of your page add “YourShelf, a classified Thailand!” or something! In short there is not enough CONTENT on your page, build it out, when you click the classified cars, give me some spiel about car ads, “Looking for a car? YourShelf’s classified auto ads can help! Simply search for your desired car and buy!” anything! You will need some content before your keywords will be accept!

    Butch, did you change your destination URL {pram1} over the whole campaign? E.g. do your keywords for x now go to y’s landing page? This could be why they are disapproved.

    Hope this helps!
    Alan =)
    Tuesday, January 2, 2007 9:42 AM
  • The problem wasn't the landing page. The reason for the rejection was "Forbidden content...". The page contained the item matching the keyword.
    Wednesday, January 3, 2007 1:09 AM
  • Hi Butch,

    Ahh, well all i can say is make sure you have none of the following on your site.

    Microsoft adCenter does not allow ads for the following:
    • Alcohol
    • Drugs
    • Gambling
    • Hate-crime speech or websites
    • Mature content
    • Pornography
    • Sexual education
    • Violence
    • Weapons and accessories

    If you are sure you dont have any of the above on the site and you meet all editoral guidelines, you can appeal the decition, here is a reminder of how,

    Appeal rejected ads and keywords,


    1. Click Get more help at the bottom of any Help page, and then click Get technical support, or click Contact Support at the bottom of any adCenter page.
    2. Click E-mail for e-mail support or Phone for phone support, and then do one of the following:
      • If you select e-mail support, type the information needed in the form provided. The required fields are marked with an asterisk. The About Your Question list can also help you clarify your question.
      • If you select phone support, call the phone number displayed on the Phone Support page. The hours of operation are listed on the page.

    The adCenter Customer Support team responds to all appeals as quickly as possible; however, it can take up to ten business days. Please note that if your appeal is denied, that decision is final.


    Hope this helps!
    Alan

    Wednesday, January 3, 2007 9:18 AM
  • Speaking of rejected words, can someone help me out here.

    I'm trying to snatch some business from folks searching for the competition.  I was rejected with "geeksquad" as a key word.  OK, so maybe MS has something against using the competition's name in the keyword list.  I was rejected with the notice saying my page was not relevant.  However, I feel it is relevant as I offer the exact same service and I even mention the competition on my home page.  Second, there are other pages trying to get the same business who do somehow get approved for their ads since they have ads showing up with the search.

    Here's my site:

     www.vailpc.com

    Here's someone else's site that does show up:

    http://www.aboutmeandyou.com/computer-repair

    and another:

    http://www.everyrule.com/searchrmw.aspx?s=7771&phrase=geeksquad

    and links to eBay and Amazon show up also. 

     

    Whats the deal and how can I fix this?  Seems like a double standard here.  Thanks!

    Tuesday, February 27, 2007 10:53 PM
  •  

    I have had several really good keywords rejected. It's funny because when I type in the supposed rejected keyword on a MSN search....bingo.........adverts. So basically my same keywords were rejected, but theirs was not? I also find that with my ads, some words are not allowed, but when you search around, other people are using them? What gives? I spoke to a friend of mine, whom knows a little about marketing and ads and so forth, and he put it this way.

     

    If your monthly budget isn't very high......say you only have a budget of $5-$10/month, then most likely you will have ads and keywords rejected. If you have a great monthly budget, say $100 on up then basically you will be accepted over and over again, whether it's keywords or ads. Now, I took this with a pinch of salt, but who knows? It's understandable as this happens all the time in all facets of society. If your a prominent customer, and spend the bucks.then you get the best set in the ole opera house.

     

    jezz440

    Saturday, March 8, 2008 8:02 PM