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Windows Vista Not Genuine after repair of boot sector RRS feed

  • Question

  • I've tried uninstalling the key with slmgr -upk but I get the error message "C:\Windows\system32\slmgr.vbs(662, 5) (null): Catastrophic failure"

    I've tried activating over the phone but it just tells me that the confirmation id doesn't match.

     

    Does anyone have an ida on how to fix this?

     Thanks!

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-YGPPB-7PXTY-GXQG4
    Windows Product Key Hash: 4+MrL0wNeZ3PFEuvEwZNiB8vIz8=
    Windows Product ID: 89578-OEM-7355375-47334
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {A5962FC7-0A89-4E0D-8101-62C5E5CB985B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A5962FC7-0A89-4E0D-8101-62C5E5CB985B}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GXQG4</PKey><PID>89578-OEM-7355375-47334</PID><PIDType>3</PIDType><SID>S-1-5-21-3031940254-3029299874-2767266041</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FK586AA-ABA SR5610F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.14</Version><SMBIOSVersion major="2" minor="4"/><Date>20080502000000.000000+000</Date></BIOS><HWID>D1313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1000, 9) (null): Catastrophic failure

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAQABAAAAAgABAAEAeqhkxNac1pEQtpIAHo9MjvL0ZuPKWaxWyPQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  SLIC-CPC
      FACP   HPQOEM  SLIC-CPC
      HPET   HPQOEM  SLIC-CPC
      MCFG   HPQOEM  SLIC-CPC
      SLIC   HPQOEM  SLIC-CPC
      SSDT   HPQOEM  SLIC-CPC


     

    Monday, August 30, 2010 9:21 AM

Answers

All replies

  • Hi randomguy3,

      That eror on the Licensing Data section has me concerned. I don't think I'v seen that before.

      Well, regardless of the error, when there is an issue in the Licensing Data Section, I alway have the user recreate Vista's Licensing Store. (recreates the file and it's data) It almost always does the trick.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc  (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate.  Be sure to Activate using the By Phone method.

    Tell me how that worked for you,


    Darin MS
    • Proposed as answer by Darin Smith MS Monday, August 30, 2010 9:48 PM
    • Unproposed as answer by randomguy3 Tuesday, August 31, 2010 3:10 AM
    Monday, August 30, 2010 9:48 PM
  • Darin,

    Thanks so much for your reply. I actually tried this already and the same issue occurs. Though, I did have one question, in step 11, when I start the computer up after running "slmgr.vbs -rilc", the first thing that pops up is the "Activate Now or Later" dialog. Which do I need to push to get into Windows to reboot for the second time?

     

    Thanks,

    -RG

    Monday, August 30, 2010 9:59 PM
  • 'Activate Later' otherwise it will try to Activate over the internet, automaticly, and that won't work.

     

    If those steps don't resolve the issue, then I'm not sure how to fix your issue and I recommend contacting assisted support at one of the below URLs for additional assistance.

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0


    Darin MS

    • Marked as answer by Darin Smith MS Thursday, September 9, 2010 9:22 PM
    Wednesday, September 1, 2010 8:07 PM