locked
Windows XP Prof - Product activation failed (locked) RRS feed

  • Question

  • I bought a HP Pavilion A1000, system number RK558AA in 2007 using XP prof – the motherboard died recently.

    I obtained a working HP Compaq DC7100 and installed the drive from the Pavilion.

    After power-on Windows requested activation which failed because license is locked (I was told on the phone by MS).

    I have the original “Proof of license” that shows a product key. How can I resolve this problem?


    Wednesday, February 5, 2014 1:56 AM

Answers

  • Unfortunately, the original HP OEM Windows XP license is permanently tied to the original HP motherboard.  It cannot be activated on a different computer.

    Carey Frisch

    Wednesday, February 5, 2014 8:18 AM
    Moderator

All replies

  • Unfortunately, the original HP OEM Windows XP license is permanently tied to the original HP motherboard.  It cannot be activated on a different computer.

    Carey Frisch

    Wednesday, February 5, 2014 8:18 AM
    Moderator
  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, February 12, 2014 6:37 PM
    Moderator