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Not vaild after two years????

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I have had my laptop for 2 years now ( I bought my computer from Dell's website). I was out to dinner and I came home and my computer was off. When I turned it on, it started like normal and let me log in under my user name and password. But then a black background appears and a message saying my version of Microsoft Windows Vista is not vaild. It will only let me access my computer with limited functionality. I don't even really understant what is wrong because my computer has been completely fine for two years now. Now one I know has had this problem before. I'm just really unsure of what I should do. Any help is appreciated!

Lizzie

Thursday, April 30, 2009 9:46 PM

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Hello disneylover07,

There appears to be a problem with Vista's Licensing Store.

Below I have provided two sets of steps. Try the first set and if it does not resolve the issue, try the next.

1) Click the option that opens an Internet Browser

2) A Browser will open, type: %windir%\system32 into the address field

3) Find the file cmd.exe

4) Right Click on the cmd.exe and select Run as Administrator

5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

6) Hit the Enter key

7) Reboot 2 times

1) Open Internet Browser

2) Type %windir%\system32 into the browser address bar.

3) Find the file CMD.exe

4) Right-Click on CMD.exe and select 'Run as Administrator'

5) Type: net stop slsvc (it may ask you if you are sure, select yes)

6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

7) Type: rename tokens.dat tokens.bar

8) Type: cd %windir%\system32

9) Type net start slsvc

10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

11) Reboot Twice

12) You may be asked to enter a Product Key, type the key found on the sticker on the side or bottom of your computer.

Thank you,
Darin MS

Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
- Proposed as answer by Darin Smith MS Saturday, May 2, 2009 12:07 AM
- Marked as answer by disneylover07 Saturday, May 2, 2009 2:13 AM
Saturday, May 2, 2009 12:06 AM

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Hello disneylover07,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.

If you do not have access to the Start Button:

1)    Login to Vista and click the option that brings up an Internet Browser.

2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

4)    When the program runs, click the “Continue” button, then click the “Copy” button.

5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/6fa8b4c0-c74c-4f98-ba73-c5879b5c2feb.

6)    In a reply post, paste the Diagnostic Report.

Thank you,
Darin MS

Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.

Thursday, April 30, 2009 9:49 PM
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Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004f012
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {C7672992-7312-4DD6-88B9-0C99DF71A70A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C7672992-7312-4DD6-88B9-0C99DF71A70A}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3585270943-104996362-1767820728</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1501 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>2.4.1    </Version><SMBIOSVersion major="2" minor="4"/><Date>20060530000000.000000+000</Date></BIOS><HWID>62313507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3C4929545F9CDB0</Val><Hash>rXULAZgJbWxK7lULSxZJ6DecBoQ=</Hash><Pid>81602-OEM-6872831-11100</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(303, 9) (null): 0xC004E017

HWID Data-->
HWID Hash Current: NgAAAAEABQABAAEAAQABAAAAAgABAAEAJJSMDtrxNpvya9YAuJGQpqKlAMHy9OjQTrfA4fr8

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   PTLTD     APIC
FACP   ATI     Bowfin
MCFG   PTLTD     MCFG
TCPA   AMD
SSDT   PTLTD   POWERNOW
SLIC   DELL   M08

This is it! Please let me know what I should do from here!

Friday, May 1, 2009 11:04 PM
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Hello disneylover07,

There appears to be a problem with Vista's Licensing Store.

Below I have provided two sets of steps. Try the first set and if it does not resolve the issue, try the next.

1) Click the option that opens an Internet Browser

2) A Browser will open, type: %windir%\system32 into the address field

3) Find the file cmd.exe

4) Right Click on the cmd.exe and select Run as Administrator

5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms

6) Hit the Enter key

7) Reboot 2 times

1) Open Internet Browser

2) Type %windir%\system32 into the browser address bar.

3) Find the file CMD.exe

4) Right-Click on CMD.exe and select 'Run as Administrator'

5) Type: net stop slsvc (it may ask you if you are sure, select yes)

6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing

7) Type: rename tokens.dat tokens.bar

8) Type: cd %windir%\system32

9) Type net start slsvc

10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)

11) Reboot Twice

12) You may be asked to enter a Product Key, type the key found on the sticker on the side or bottom of your computer.

Thank you,
Darin MS

Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
- Proposed as answer by Darin Smith MS Saturday, May 2, 2009 12:07 AM
- Marked as answer by disneylover07 Saturday, May 2, 2009 2:13 AM
Saturday, May 2, 2009 12:06 AM
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The second one worked! Thanks so much!

Saturday, May 2, 2009 2:13 AM

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Not vaild after two years????

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