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validation process could not be completed, what do I do now?

Question
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Microsoft office professional 2007/ The validation process coudl not be completed. Necessary files may have been tampered with: What do I do now?
thanks
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x8004fe93
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {B9C6640C-20C6-47B5-AD7C-F23FB62E9931}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071009-1548
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B9C6640C-20C6-47B5-AD7C-F23FB62E9931}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-2009548859-4239669144-3740884003</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell DM061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>2.3.2 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070330000000.000000+000</Date></BIOS><HWID>D7323507018400FA</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>B8K </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>36D6CD57E665778</Val><Hash>kVQOAau4Zn1WGntFB3XCxQTIRJs=</Hash><Pid>81605-956-2577007-65441</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Friday, February 1, 2008 11:31 AM
Answers
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Hello Stuart,
Please follow the step below and report on if this had resolved your issue or not.
(Please Note: To successfully complete the below steps, you must be an Administrator for the computer. If you are not the Administrator, please contact the person that is and request that they follow the below steps.)
Windows Vista:
1) Click “Start” button.
2) Type: %ALLUSERSPROFILE%\Office Genuine Advantage\data
3) Delete the file: data.dat
4) Go to http://www.microsoft.com/genuine/ and click the Validate Office button.
After you have completed these steps and you are still experiencing issues with validation then please go to http://www.microsoft.com/genuine/ and click on Validate Windows. After this has completed please post the results back here so we may further analyze the situation.
Thank you,
Matt Prall, MS
OGA Forum ManagerFriday, February 1, 2008 5:13 PM
All replies
-
Hello Stuart,
Please follow the step below and report on if this had resolved your issue or not.
(Please Note: To successfully complete the below steps, you must be an Administrator for the computer. If you are not the Administrator, please contact the person that is and request that they follow the below steps.)
Windows Vista:
1) Click “Start” button.
2) Type: %ALLUSERSPROFILE%\Office Genuine Advantage\data
3) Delete the file: data.dat
4) Go to http://www.microsoft.com/genuine/ and click the Validate Office button.
After you have completed these steps and you are still experiencing issues with validation then please go to http://www.microsoft.com/genuine/ and click on Validate Windows. After this has completed please post the results back here so we may further analyze the situation.
Thank you,
Matt Prall, MS
OGA Forum ManagerFriday, February 1, 2008 5:13 PM -
Hi Matt
I have completed the step above and am still unable to validate office. After I click on the validate button it says "this computer has failed validation" Validation incomplete:The validation process could not be completed. Necessary files may have been tampered with. The validation tool is unable to verify whether your copy of Office is genuine.
Thanks for your help
Stuart
Saturday, February 2, 2008 1:28 AM