Workflow Editor : OR Condition RRS feed

  • General discussion

  • Hi All,

    How can we have OR condition between two conditions in Dynamics inbuilt workflow editor?

    We always get the AND by default and there is no way we can change that. 

    for e.g. we want check whether email subject contains 'New' or email subject contains 'Test' then want to perform some action but when you select these two condition and press Ok, Dynamics puts them something as follows

    if Email: Subject contains [New] AND [Email: Subject contains [Issue]] then.. (Which contains AND  ...What we want is OR)

    Can anybody please provide resolution for this?

    Monday, June 8, 2009 10:35 AM

All replies

  • Create If, Else rather than Or, use an e-mail template and send the e-mail if either condition is present.  This just requires one additional 'Send E-mail' step.
    Best Regards, Donna
    Monday, June 8, 2009 6:12 PM
  • I have to check around 10 conditions similiar to one mentioned in the example, I am currently doing if..else and it is really pain full becuase it takes around 3 hours to create one simple workflow.

    if editor support the OR condition then my workflow would become only 3 lines (rather than 30 lines right now).

    So this one surely requires to be done in next CRM Release! I have given by feedback to MS regarding this at https://connect.microsoft.com/dynamics/feedback/ViewFeedback.aspx?FeedbackID=465863

    can you please support this enhancement?
    Wednesday, June 10, 2009 8:28 AM
  • Ok I added my support for the enhancement.
    Best Regards, Donna
    Saturday, July 4, 2009 6:54 PM