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Geniune version of Xp Pro is being rejected as 'invalid' RRS feed

  • Question

  • Hello,

     

    I have purchased a Genuine OEM version of Windows XP Pro and have a genuine hologarphic sticker with Key code. I have installed it and run the WGA update and it tells me the key code I have entered is not genuine and not issued my Microsoft. This is not the case. Can you let me know what I should do? The COA sticker supplied (it s brand new built PC by the way) is not a forgery.

     

    Thanks

    Wednesday, April 11, 2007 1:24 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Wednesday, April 11, 2007 1:30 PM
    Moderator
  • Thanks! Much appreciated.
    Wednesday, April 11, 2007 1:31 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Wednesday, April 11, 2007 1:30 PM
    Moderator
  • Thanks! Much appreciated.
    Wednesday, April 11, 2007 1:31 PM