Computer will not restore to factory original. RRS feed

  • Question

  • I have received the factory restore disks from Gateway and they will not load past the windows screen that says "windows is loading files". I do know the disks are good so how can I make my computer get beyond this page? I am running Vista 32bit. My computer wil not boot normally at all so I can only go from the F2 or F10 commands. Please help!
    Tuesday, September 28, 2010 4:11 PM