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Ask : How to automatic create new data in Lead when received email from unknown sender ? RRS feed

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    Hi All,

    is there any way to configure auto creation data when received incoming email from unknown sender in CRM 2015 ?

    i already test in CRM 2015 currently the system auto create new contact for incoming email from unknown sender

    Thanks for all your attention

    Friday, February 6, 2015 7:02 AM

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    Create a Workflow to create new lead when a new email is received.

    Regards, Saad

    Friday, February 6, 2015 7:39 AM
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    consider trigging a workflow to create a Lead when a Contact is created in CRM and deactivate the Contact record, but you will need to have a way to identify the Contact records that you want to turn into Leads.
    Sunday, February 8, 2015 11:23 PM