Hello,
Having a problem with WGA notification install. It says access is denied and it did not fully install. Any help would be greatly appreciated. Diag report is as follows:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-CDC6P-JH26D-VJJDH
Windows Product Key Hash: cRH2H+vh50rkmE+TMiYWh6btmUA=
Windows Product ID: 55276-011-7352585-22699
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: 4c3fe15e-46b0-42c6-bc6a-a3f6833b3520
Is Admin: Yes
AutoDial:
Registry: 0x80070005
WGA Version: Registered, 1.7.18.5
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-530-645_3E121E02-409-80004005_3E121E02-300-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>4c3fe15e-46b0-42c6-bc6a-a3f6833b3520</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-VJJDH</PKey><PID>55276-011-7352585-22699</PID><PIDType>5</PIDType><SID>S-
1-5-21-606747145-1935655697-1343024091</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude C640 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="3"/><Date>20021105000000.000000+000</Date></BIOS><HWID>D87D3607018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>118</LegitResult><Name>Microsoft Off
ice Small Business Edition 2003</Name><Ver>11</Ver><Val>8BFBB9542C00F22</Val><Hash>cVih4WjI4FasuT6jSC+tT2IN+h8=</Hash><Pid>70160-OEM-5691304-22019</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults>
