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Continuing to receive 0X80180101 error when trying to validate Office XP Pro 2002

Question
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Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A
Windows Product Key: *****-*****-Q7B4F-HJP7W-B9T6T
Windows Product Key Hash: 4xpKSdxWWj5Z9h939RWtanVS4xY=
Windows Product ID: 55274-OEM-2213625-48182
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {F1C595DB-F775-4D49-9D86-6AAE73EE2D47}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A
Version: N/AWGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 101 Not Activated
Microsoft Office XP Professional - 101 Not Activated
Microsoft Publisher 2002 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005_3E121E02-372-80004005_3E121E02-452-80004005_3E121E02-312-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F1C595DB-F775-4D49-9D86-6AAE73EE2D47}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9T6T</PKey><PID>55274-OEM-2213625-48182</PID><PIDType>3</PIDType><SID>S-1-5-21-1229272821-884357618-725345543</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D845EBT2</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BT84520A.86A.0015.P06.0211131443</Version><SMBIOSVersion major="2" minor="3"/><Date>20021113000000.000000+000</Date></BIOS><HWID>B25B378F01842E62</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A547454EEA85246</Val><Hash>g0PUhO1bLQC2wXMt1P4KdGPtHrg=</Hash><Pid>54186-OEM-1792826-62435</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>40A1ED36E72ABE6</Val><Hash>7P+Jxleq0OQNOLKrtCXGEy873r4=</Hash><Pid>54197-OEM-1692656-04435</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1A73A:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/AI have repeatedly verified that the copy of copy of Office I have is activated, I have the original discs and product key, but continue to receive notices that it is not valid. I have removed the data.dat file with no positive result. Any further suggestions. Thanks.
Tuesday, September 1, 2009 3:51 PM
Answers
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Please follow the troubleshooting technique outline here:
Method 2: If the Opa11.dat file or the Data.dat file is corrupted
Carey Frisch- Marked as answer by Darin Smith MS Tuesday, September 1, 2009 7:28 PM
Tuesday, September 1, 2009 4:22 PM -
Thanks, you solved my problem
- Marked as answer by Carey FrischMVP Wednesday, September 2, 2009 1:37 AM
Wednesday, September 2, 2009 12:13 AM
All replies
-
Please follow the troubleshooting technique outline here:
Method 2: If the Opa11.dat file or the Data.dat file is corrupted
Carey Frisch- Marked as answer by Darin Smith MS Tuesday, September 1, 2009 7:28 PM
Tuesday, September 1, 2009 4:22 PM -
Thanks, you solved my problem
- Marked as answer by Carey FrischMVP Wednesday, September 2, 2009 1:37 AM
Wednesday, September 2, 2009 12:13 AM