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  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-CVHHH-8WDR3-WD83M
    Windows Product Key Hash: 49fMb1M120quI8ffcKfUJ4aQMwU=
    Windows Product ID: 76407-OEM-2259442-93340
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 616108a7-b635-4a68-b90a-7ee136d1eec5
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: c:\windows\system32\ntoskrnl.exe
    File Mismatch: c:\windows\system32\setupapi.dll

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>616108a7-b635-4a68-b90a-7ee136d1eec5</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-WD83M</PKey><PID>76407-OEM-2259442-93340</PID><PIDType>3</PIDType><SID>S-1-5-21-1417001333-573735546-1801674531</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx8220 (PY515EA#AB8)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68DTV Ver. F.14</Version><SMBIOSVersion major="2" minor="3"/><Date>20060818000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>DE833C07018400D2</HWID><UserLCID>041F</UserLCID><SystemLCID>041F</SystemLCID><TimeZone>GTB Standart Saati(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Tuesday, May 22, 2007 8:52 AM

Answers

  • Dear drhlkaplan,

    I am closing this thread due to lack of response. If this is still an open issue, please start a new thread.

     

    Thank you,

    Jenifer

    Friday, June 22, 2007 4:18 PM

All replies

  • Dear drhlkaplan,

    Thank you for your interest in the Buy Local program. I cannot find your redemption attempt in our log. Can you please try again to redeem the offer, and post here if still unsuccessful?

     

    Thank you,

    Jenifer

    Tuesday, May 22, 2007 6:49 PM
  • Dear drhlkaplan,

    I am closing this thread due to lack of response. If this is still an open issue, please start a new thread.

     

    Thank you,

    Jenifer

    Friday, June 22, 2007 4:18 PM