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Loop Exists in entity heirarchy RRS feed

  • Question

  • I am trying to merge two contact records and getting the error "Loop exists in this entity hierarchy."

    Any thoughts?

    Saturday, November 23, 2013 2:18 AM

All replies

  • Are you doing this through duplicate detection's merge records functionality ?

    Hope this helps. If you get answer of your question, please mark the response as an answer and vote as helpful ! 
    Vikram !


    • Edited by _Vikram Saturday, November 23, 2013 2:34 AM
    Saturday, November 23, 2013 2:33 AM
  • Vikram,

    I am selecting a contact and then click on Merge button. A Merge form window opens up and then select another contact from there in lookup and then click on Merge.

    Saturday, November 23, 2013 6:08 AM
  • It seems circular reference problem. Please check following link

    http://stackoverflow.com/questions/15764899/crm-4-0-self-referential-relationship-throws-error-on-save


    Hope this helps. If you get answer of your question, please mark the response as an answer and vote as helpful !
    Vikram !

    Saturday, November 23, 2013 6:22 AM