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Fixed! RRS feed

  • General discussion

  • Everything works now that I called the operator, Thank you!

    Sunday, April 1, 2007 2:15 AM

All replies

  • Matthew,

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).

    After a certain number of activations within a certain time period, automatic online activation will be suspended, which will require that you do a Telephone Activation.  If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If so, the rep will issue an activation code for you to enter into the Activation Wizard.

    The strange thing about your situation is that the mgadiag report is showing that the computer is a Dell computer, yet the installation of XP Home on the computer is not the typical Dell Product Key for XP Home and that the license type is not what would be expected for a Dell OEM installation of XP Home.

    Also, the mgadiag utility is showing that your installation of Office 2007 Enterprise is nongenuine because it was done with a Blocked Volume Licensing Key.  Please uninstall the nongenuine Office 2007 Ent as soon as possible.

    Sunday, April 1, 2007 6:30 PM