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Win 7 KEEPS saying it's invalid, I Run Activation, it ALWAYS passes ??? RRS feed

  • Question

  • I bought a refurbished laptop from a verified, high positive feedback eBay seller. The seller had attached a COA sticker to the case and provided a photocopy document that "constitutes proof that you are licensed to use the Windows operating system software preinstalled on your computer" etc. etc. The numbers all match as they should.....

    Every few days, maybe a week in between, I get the text in the lower right screen that says "this copy is not genuine". I run Activation, it passes immediately, and the wallpaper message disappears until the next time. I have frequently run Windows Update without issue (even had to run a Windows System "disk repair" at one point because the cord got pulled out with no battery), but I keep getting that annoying text on the screen and occasionally a pop up that says "you are the victim of" blah-blah-blah.

    Anybody know why this is happening? Is something loading out of sequence? Any help appreciated, Thanks!

    PS Here's the report; I just had the message, just ran Activation, and at the moment it's good to go apparently.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-K3MRY-BPWK7-JCJ82
    Windows Product Key Hash: 5h8yxuxsqtP5Ap5cqZ56QzNsKBA=
    Windows Product ID: 00371-OEM-0635374-57804
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {45023685-2328-4644-8E3A-ECD57540408F}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{45023685-2328-4644-8E3A-ECD57540408F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JCJ82</PKey><PID>00371-OEM-0635374-57804</PID><PIDType>3</PIDType><SID>S-1-5-21-3833945741-1121146853-2259605683</SID><SYSTEM><Manufacturer>Matsushita Electric Industrial Co.,Ltd.</Manufacturer><Model>CF-74JCJBDAM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V4.00L12</Version><SMBIOSVersion major="2" minor="4"/><Date>20080818000000.000000+000</Date></BIOS><HWID>DFE33207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MATBIO</OEMID><OEMTableID>CF74-4  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65172</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: c33001fc-5e9c-4f27-8c05-e0154adb0db4
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00212-353-757804-02-1033-7601.0000-0762014
    Installation ID: 016136121594470351459061003025170184847013747446092316
    Processor Certificate URL: *link deleted*
    Machine Certificate URL: *link deleted*
    Use License URL: *link deleted*
    Product Key Certificate URL: *link deleted*
    Partial Product Key: JCJ82
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/14/2014 9:15:34 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:19:2014 14:32
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GEm4/nten8aJ8eYp5HGaGxsMIfWvYZISt9Gyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   MATBIO  CF74-4 
      FACP   MATBIO  CF74-4 
      HPET   A M I   ICH7HPET
      MCFG   A M I   GMCH945.
      ASF!   INTEL    HCG
      SSDT   TrmRef  PtidDevc
      SLIC   MATBIO  CF74-4 
      SSDT   TrmRef  PtidDevc
      TCPA   MATBIO  CF74-4 
      SSDT   TrmRef  PtidDevc

    Friday, August 15, 2014 3:41 AM

Answers

  • There's no obvious problems in your report - which means that your sporadic problem is probably due to a race condition.

    Such problems are notoriously difficult to pinpoint, but are often the result of conflicting security software - what AV and other security software are you using?

    Have you used any other AV's on this install? (residuals can interfere with a new one)


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, August 15, 2014 11:33 AM
    Moderator