One Care Live Backup Error Message RRS feed

  • General discussion

  • I have an external hard drive I use for backup.  It is a 200GB maxtor one touch.  It is plugged in and working properly but when I try to backup from One Care Live to the drive I get an error message that says "One Care Live cannot find the designated backup device"  I have already copied files to this drive and I can see and read them so what is the problem.  Any suggestions


    Thursday, December 27, 2007 11:49 PM

All replies

  • Is your backup configured as Centralized Backup or local backup?

    Did you install any software with the Maxtor OneTouch that may be running and holding onto the drive?



    Friday, December 28, 2007 4:06 PM