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One Care Live Backup Error Message RRS feed

  • General discussion

  • I have an external hard drive I use for backup.  It is a 200GB maxtor one touch.  It is plugged in and working properly but when I try to backup from One Care Live to the drive I get an error message that says "One Care Live cannot find the designated backup device"  I have already copied files to this drive and I can see and read them so what is the problem.  Any suggestions

     

    Thursday, December 27, 2007 11:49 PM

All replies

  • Is your backup configured as Centralized Backup or local backup?

    Did you install any software with the Maxtor OneTouch that may be running and holding onto the drive?

    -steve

     

    Friday, December 28, 2007 4:06 PM
    Moderator