System won't restart or shutdown and can't install software RRS feed

  • Question

  • As the title suggests basically.


    I cant shutdown my system through the start bar or through the task manager options. I always have to hold the button on the front of the tower to shut down.


    I also can't install any software. When I click an .exe file or try to download flash for youtube for example nothing happens. If I go into task manager I can see there is always an exe in there but nothing is happening basically.

    I've gone through Microsoft updates and downloaded everything I can find but nothing changes. i can download and install updates from Microsoft though.


    Any suggestions.





    Saturday, March 29, 2008 9:45 PM


  • Hello Baz,


    Please reference the following Knowledge Base Article, Advanced troubleshooting for shutdown problems in Windows XP, located here:  http://support.microsoft.com/kb/308029/en-us .  Hopefully this will also provide you with additional assistance.





    Stephen Holm

    WGA Forum Volunteer

    Sunday, March 30, 2008 4:05 AM

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