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Error 45131 RRS feed

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    45131 Error message resolution:

     

    We have identified the problem as it being a suspension of online activation due to the maximum number of times a machine with Windows XP can be activated (via Internet). This can also occur after a reinstallation of Windows XP,(provided that your use of XP maintains compliance with the End User Licensing Agreement (EULA)). The next course of action is to contact Microsoft offline/telephone to activate the genuine Windows XP product

     

    Please follow the steps for activation offline via telephone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1) Start>All Programs>Accessories>System Tools>Activate Windows.  (If for some reason the menu entry is missing:  Start>Run, type oobe/msoobe.exe /a and click OK.) 


    2) Choose Activate Windows by Telephone and follow the prompts.  If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option. 


    3) The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If so, the rep will issue an activation code for you to enter into the Activation Wizard.

     

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Lori MS

     

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    Wednesday, June 4, 2008 4:56 PM

All replies

  •  Caesche,

     

     

    To all who replied on this thread,

     

    Please file a service request using the weblink below concerning the 45131 error message you are receiving during activation:

     

    http://go.microsoft.com/fwlink/?linkid=52029

     

    Please add the installation id's to activate the product in the case notes. (this is a series of 9 six digit numbers) 

    The IID should be displayed during the activation process via the phone.

     

    Here is the process to activate your xp product via phone:

     

    1.

    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.

    2.

    Click Yes, I want to telephone a customer service representative to active Windows now.

    3.

    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.

    4.

    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.

    5.

    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

     

    Please reply back to this thread with the case number only once you have finished creating a case.

     

    Thank you,

     

    Lori MS

    Friday, May 9, 2008 8:58 PM
  • ************************************************************************************************************

     

    45131 Error message resolution:

     

    We have identified the problem as it being a suspension of online activation due to the maximum number of times a machine with Windows XP can be activated (via Internet). This can also occur after a reinstallation of Windows XP,(provided that your use of XP maintains compliance with the End User Licensing Agreement (EULA)). The next course of action is to contact Microsoft offline/telephone to activate the genuine Windows XP product

     

    Please follow the steps for activation offline via telephone:


    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1) Start>All Programs>Accessories>System Tools>Activate Windows.  (If for some reason the menu entry is missing:  Start>Run, type oobe/msoobe.exe /a and click OK.) 


    2) Choose Activate Windows by Telephone and follow the prompts.  If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option. 


    3) The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If so, the rep will issue an activation code for you to enter into the Activation Wizard.

     

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

    Lori MS

     

    **********************************************************************************************************

     

     

    Wednesday, June 4, 2008 4:56 PM