First of all, hello everyone and thanks for any help in advance.I am a complete newbie when it comes to things like this so I will probably sound a bit mindless while trying to explain the situation and the steps I've already taken.
I purchased this computer a month ago with Windows 7 preinstalled. Downloaded all the updates, got some virus protection, added a firewall and everything's been working fine. Earlier today when I turned my computer on I started getting this really annoying
"genuine windows" popup. I followed the prompts and did what I was told, now I have a "Windows 7, Build 7600, This copy of Windows is not genuine" on the bottom right hand corner of my wallpaper. Everything seems to be working okay. I've done several scans
and no threats have been found. I just keep getting the annoying popup every now and then. I typed in activation in the search bar but once I click the application I get an error saying "Code:0x80070422 The service cannot be started either because it is disabled
or because it has no enabled devices associated with it".
I know my copy of Windows is legit because it came with the computer straight from the store.
Any help will be greatly appreciated, here's the report I ran on it:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 4:18:2011 18:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
That's a rare error!
Chances are that a tweaking program has disabled the service - it needs to run all the time.
To check and correct,
Click on the Start button
In the Search box, type
SERVICES.MSC
and hit the Enter key
Accept the UAC romp if you get one, and when the Services console comes up, search for the Software Protection service.
Highlight it, right-click on it, and select Properties.
First check that the service is set to Automatic (delayed start) - if you have to change it, click the Apply button afterwards.
Now click on the 'Start service' button - what happens?
what error message do you get if the service fails to start?
If the service starts OK - reboot, and see if your notification has gone.
Post back with a new MGADiag report, and your findings.
--
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC |
The Three-toed Sloth
