• Question

  • I have windows live one care and so does my father, he asked me about a icon on his system tray, it has no identification, and it is telling him that his computer is infected with trojans and viruses and tries to take him to a website. He knows this is wrong, since he bought windows live one care and removed all other virus/firewall/spyware scanning software prior to the installation of widows live one care. I asked him to read me all of programs listed in his add/remove programs list, and i noticed windows safety alert. I goggled that phrase and found it was a trojan. I then went to windows live one care and searched for it and found nothing. What is the fix for this new trojan so i can walk my dad thru the removal process?

    Tuesday, February 26, 2008 3:13 AM