locked
CRM 2015 Case Status Change fails due to SLA RRS feed

  • Question

  • Hi,

    We have SLAs on case entity, i have written a workflow which changes the status of the case on certain condition is failing with below error

    TimeTrackingCacheLoader Operation encountered some errors {0}, see log for more detail.

    We are in UK region, followed the below thread, updated the regional settings of the service account used for CRM app pool to United States on our front end box, but with no luck.

    https://community.dynamics.com/crm/f/117/t/129027

    Any ideas, much appreciated.

    Thanks


    Regards Jeevan Please vote for me if you find the answer is useful.

    Friday, December 16, 2016 4:28 PM

All replies

  • Hello!..

    Hope you have solved it.

    Did you get the answer?, how did you solve it?

    Thanks in advanced.


    Roxana Cevallos Q. -PARTNER-

    Wednesday, January 11, 2017 2:35 PM