Answered by:
Windows Vista Build 6002 Not Genuine. What's going on?

Question
-
I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {4C402CEF-3A04-4D4D-882D-CD97172E7460}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6001.18000
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C402CEF-3A04-4D4D-882D-CD97172E7460}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1342398321-1273104049-1847245274</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.11 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070605000000.000000+000</Date></BIOS><HWID>9B313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-2192007
Installation ID: 227054016071833773513426007846231852445292171232941004
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F059.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAQACAAAAAwABAAEAJJQ4htQwhuk+HJIA/hMyZPL0DisgT8DZrFY5oibp
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC POWERNOW
SLIC HP-CPC SLIC-CPC
Saturday, June 4, 2011 4:41 AM
Answers
-
"IpecacNeat" wrote in message news:70fd5018-9ee8-4b17-9251-aed52560c99f...
I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC POWERNOW
SLIC HP-CPC SLIC-CPC
For some reason, your PC is unable to properly read the BIOS SLIC table that should be present - the solution is to change the Product Key to the one on your COA sticker on the case using the Change Product Key link at the bottom of the System Properties page.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, June 8, 2011 9:37 PM
Saturday, June 4, 2011 9:19 AMModerator
All replies
-
"IpecacNeat" wrote in message news:70fd5018-9ee8-4b17-9251-aed52560c99f...
I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC POWERNOW
SLIC HP-CPC SLIC-CPC
For some reason, your PC is unable to properly read the BIOS SLIC table that should be present - the solution is to change the Product Key to the one on your COA sticker on the case using the Change Product Key link at the bottom of the System Properties page.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, June 8, 2011 9:37 PM
Saturday, June 4, 2011 9:19 AMModerator -
Hey, that worked. It told me validation was successful. It's probably not your problem, but can you think of any reason why my computer would have done that? I've had a bit of trouble with the system in the past, but for a few weeks now, it's been stable.
Either way, thanks for the help. I should be all set with the validation issue unless my computer is going to continue not to properly read the BIOS SLIC table. Then I've got a whole other problem.
Saturday, June 4, 2011 12:35 PM -
"IpecacNeat" wrote in message news:b09dd25f-1ae7-4217-ab07-158e9711f546...
Hey, that worked. It told me validation was successful. It's probably not your problem, but can you think of any reason why my computer would have done that? I've had a bit of trouble with the system in the past, but for a few weeks now, it's been stable.
Either way, thanks for the help. I should be all set with the validation issue unless my computer is going to continue not to properly read the BIOS SLIC table. Then I've got a whole other problem.
The BIOS SLIC table should now be out of the equation. The COA Key does not rely on it in the same way that the OEM_SLP Key does.Please post a new MGADiag report so that we can sign off on this.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, June 4, 2011 7:18 PMModerator