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Windows Vista Build 6002 Not Genuine. What's going on? RRS feed

  • Question

  • I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {4C402CEF-3A04-4D4D-882D-CD97172E7460}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014-0432
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4C402CEF-3A04-4D4D-882D-CD97172E7460}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1342398321-1273104049-1847245274</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.11 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070605000000.000000+000</Date></BIOS><HWID>9B313507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-2192007
    Installation ID: 227054016071833773513426007846231852445292171232941004
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F059.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAQACAAAAAwABAAEAJJQ4htQwhuk+HJIA/hMyZPL0DisgT8DZrFY5oibp

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        SLIC-CPC
      FACP            HP-CPC        SLIC-CPC
      HPET            HP-CPC        SLIC-CPC
      MCFG            HP-CPC        SLIC-CPC
      SSDT            HP-CPC        POWERNOW
      SLIC            HP-CPC        SLIC-CPC




    Saturday, June 4, 2011 4:41 AM

Answers

  • "IpecacNeat" wrote in message news:70fd5018-9ee8-4b17-9251-aed52560c99f...

    I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        SLIC-CPC
      FACP            HP-CPC        SLIC-CPC
      HPET            HP-CPC        SLIC-CPC
      MCFG            HP-CPC        SLIC-CPC
      SSDT            HP-CPC        POWERNOW
      SLIC            HP-CPC        SLIC-CPC





    For some reason, your PC is unable to properly read the BIOS SLIC table that should be present - the solution is to change the Product Key to the one on your COA sticker on the case using the Change Product Key link at the bottom of the System Properties page.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 4, 2011 9:19 AM
    Moderator

All replies

  • "IpecacNeat" wrote in message news:70fd5018-9ee8-4b17-9251-aed52560c99f...

    I can't for the life of me figure out why, after about 5 years of owning this computer, it is now telling me my copy of Windows Vista isn't genuine. I bought the machine with Vista right from Best Buy a few years ago. I never pirated the software, and I was never given a key from a company or University. Can anyone please help? Microsoft has seemed to stop supporting answers for this problem and my warranty is finished, so HP won't help. I have an HP Media Center PC 8100n. Here is the info you probably need. Thanks for any info.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        SLIC-CPC
      FACP            HP-CPC        SLIC-CPC
      HPET            HP-CPC        SLIC-CPC
      MCFG            HP-CPC        SLIC-CPC
      SSDT            HP-CPC        POWERNOW
      SLIC            HP-CPC        SLIC-CPC





    For some reason, your PC is unable to properly read the BIOS SLIC table that should be present - the solution is to change the Product Key to the one on your COA sticker on the case using the Change Product Key link at the bottom of the System Properties page.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 4, 2011 9:19 AM
    Moderator
  • Hey, that worked. It told me validation was successful. It's probably not your problem, but can you think of any reason why my computer would have done that? I've had a bit of trouble with the system in the past, but for a few weeks now, it's been stable.

     

    Either way, thanks for the help. I should be all set with the validation issue unless my computer is going to continue not to properly read the BIOS SLIC table. Then I've got a whole other problem.

    Saturday, June 4, 2011 12:35 PM
  • "IpecacNeat" wrote in message news:b09dd25f-1ae7-4217-ab07-158e9711f546...

    Hey, that worked. It told me validation was successful. It's probably not your problem, but can you think of any reason why my computer would have done that? I've had a bit of trouble with the system in the past, but for a few weeks now, it's been stable.

     

    Either way, thanks for the help. I should be all set with the validation issue unless my computer is going to continue not to properly read the BIOS SLIC table. Then I've got a whole other problem.


    The BIOS SLIC table should now be out of the equation. The COA Key does not rely on it in the same way that the OEM_SLP Key does.
    Please post a new MGADiag report so that we can sign off on this.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 4, 2011 7:18 PM
    Moderator