Live OneCare Backup Restore Tool not working RRS feed

  • Question

  • For years, I backed up my system with Windows Live OneCare.  It was not that long ago that OneCare went by the wayside.  What?  Two years?  In a mere two years all of my backups are lost forever? ? ?  I don't get it.  There's an entire Forum on the topic.  I've read and tried everything I can but still no success.  Can someone plz help?

    I installed MS Security Essentionals about 18 months ago and I unistalled Live Onecare at that time.  Three days ago I needed to restore some files off of those Live Onecare backups. 

    I wanted to make sure I was starting from a clean slate so I made extra sure that I uninstalled everything I could find related to OneCare.  I then ran the recommended "cleanup" tool.  I then took down my firewall (MSE) and got a fresh download of the Live OnceCare Backup Restore Tool.  I installed the tool three times FROM SCRATCH and it doesn't work.  I get a yellow error about "Restore cannot start"  "Restore cannot continue.  Please restart your machine and try again.  If the problem presists, contact support".  I'm running Vista.  I run all the above as "Administrator".  Can someone plz help? ? ?!!   I've got MANY GB's worth of data I need back.  Isn't that why we do "supposedly" safe backups all the time?!   These are backups from just two years ago! 

    • Edited by infantasenm Monday, February 13, 2012 7:10 PM more intelligible
    Monday, February 13, 2012 2:26 AM