none
New Laptop / Anytime Upgrade RRS feed

  • Question

  • Hey all,

    I recently purchased a new laptop with Windows 7 Home.  This laptop is replacing a desktop and I wanted to get my retail version of Windows 7 Ultimate installed.  When I put in the CD it said to run the Upgrade Anytime, so I did that.  However, now when I put my key in it says "The product key you typed cannot be used to activate Windows on this computer."  Any advice?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8TVMM-CFRXC-RYBM3
    Windows Product Key Hash: VXUEC46G3I48cK6hfMKuJq8xahA=
    Windows Product ID: 00426-292-1689747-85326
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F5887166-31E4-424D-9EC8-2C4F0E27358D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F5887166-31E4-424D-9EC8-2C4F0E27358D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RYBM3</PKey><PID>00426-292-1689747-85326</PID><PIDType>5</PIDType><SID>S-1-5-21-3248497418-3342015124-3036317159</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L702X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="6"/><Date>20111024000000.000000+000</Date></BIOS><HWID>167D3B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>4A40CADFAC1F0E</Val><Hash>FA0GUcQFMiaUROlgOVgBZn/oB0E=</Hash><Pid>81605-903-2876615-65228</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-168974-00-1033-7601.0000-3392011
    Installation ID: 009345856153814755544656125671784316762230146056017644
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RYBM3
    License Status: Initial grace period
    Time remaining: 41340 minute(s) (28 day(s))
    Remaining Windows rearm count: 2
    Trusted time: 12/5/2011 6:06:53 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:4:2011 12:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GFmY56+TmPg9tAr9pa+9jZa6rqozS5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          QA09  
      FACP            DELL          QA09  
      HPET            DELL          QA09  
      MCFG            DELL          QA09  
      SLIC            DELL          QA09  
      SSDT            DELL          PtidDevc
      ASF!            DELL          QA09  
      SSDT            DELL          PtidDevc
      SSDT            DELL          PtidDevc
      SSDT            DELL          PtidDevc
      UEFI            DELL          QA09  
      UEFI            DELL          QA09  
      UEFI            DELL          QA09  



    Monday, December 5, 2011 11:10 PM

Answers

  • "DMCQUADE" wrote in message news:712463a5-c200-469b-a1a0-0eedcec3c28c...

    Hey all,

    I recently purchased a new laptop with Windows 7 Home.  This laptop is replacing a desktop and I wanted to get my retail version of Windows 7 Ultimate installed.  When I put in the CD it said to run the Upgrade Anytime, so I did that.  However, now when I put my key in it says "The product key you typed cannot be used to activate Windows on this computer."  Any advice?

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-8TVMM-CFRXC-RYBM3
    Windows Product Key Hash: VXUEC46G3I48cK6hfMKuJq8xahA=
    Windows Product ID: 00426-292-1689747-85326
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L702X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="6"/><Date>20111024000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: RYBM3
    License Status: Initial grace period
    Time remaining: 41340 minute(s) (28 day(s))



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:



    try telephone activation....
     
    telephone activation.
    Click on the Start button
    in the Search box, type
    SLUI 4
    and hit the Enter key
    follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 6, 2011 1:19 AM
    • Marked as answer by Darin Smith MS Saturday, December 10, 2011 2:32 AM
    Monday, December 5, 2011 11:28 PM
    Moderator