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I keep getting an Unknown Error

Question
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Hello! I am having trouble accessing Microsoft Windows Update because The Genuine Advantage Check keeps failing with an unknown error. I don't know what to do because my computer was activated just fine over the internet. My CD-Key is official, my windows cd is official. And I can get updates through windows updates auto on the computer but not through the website which is what I prefer. Can someone please help me out and tell me what to do??? The unknown error is 0x80080299. PLEASE HELP!!! Help greatly appreciated and thanks in advanced.Monday, May 29, 2006 4:09 PM
Answers
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Balefor,
Take a look at this post from Phil Liu of MS that I am pasting in:
We've identified the issue with Windows Update (specifically) and are working to get it resolved.
I would recommend taking a look at this thread (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=416748&SiteID=25) as it has many different ways of manually installing WGA.
Or, if you wish, create a free on line support case for this WGA issue at:
http://support.microsoft.com/oas/default.aspx?&c1=509&gprid=9860&
They will be able to help you install the validation control manually to bypass Windows Update errors"
Any help?
Monday, May 29, 2006 6:54 PM
All replies
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It's silly to reply to my own post I know but I saw the link to the Windows Genuine Advantage Diagnostic Tool. So I downloaded it and here is what it says:
WGA Diagnostic Data (1.5.0530.2):
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Genuine Validation Status: Genuine
Windows Product Key: *****-*****-*****-*****-***** Sorry dont want others guessing or knowing my cd key will tell pupblic officials if asked to.
Windows Product Key Hash: 8OjAAddsROIcGdDhqHTB3kEs/V0=
Windows Product ID: 55285-017-7701015-21148
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.0.0.hom
Download Center code: Expired code.
ID: {E48453B1-CB8E-4920-A465-A8804E911E15}
Is Admin: Yes
AutoDial:
Registry: 0x0
WGA Version: Failed to retireve file version. - 0x80070006
Signature Type: Unknown.
Validation Diagnostic:Scan: Complete
Cryptography: CompleteOffice Status: 109
Office Diagnostics: B4D0AA8B-467-80070002Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Allowed
Download unsigned ActiveX controls: Allowed
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Allowed
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedOffice Details: <GenuineResults><MachineData><UGUID>{E48453B1-CB8E-4920-A465-A8804E911E15}</UGUID><Version>1.5.0530.2</Version><OS>5.1.2600.2.00010300.0.0.hom</OS><PKey>*****-*****-*****-*****-64G6R</PKey><PID>55285-017-7701015-21148</PID><PIDType>5</PIDType><SID>S-1-5-21-2052111302-115176313-1801674531</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="3"/><Date>20060102******.******+***</Date></BIOS><HWID>E04D3AB70184806D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
So what do I do? My Code has never expired before and has worked for the last 1 1/2 years so why not now????????
Monday, May 29, 2006 4:30 PM -
Hello!
I have exactly the same problem (including the given error codes). My (volume licensed) Windows is absolutely genuine as well. This is really irritating since I would really need to update my computer after a complete reinstall.
Monday, May 29, 2006 6:05 PM -
Balefor,
Take a look at this post from Phil Liu of MS that I am pasting in:
We've identified the issue with Windows Update (specifically) and are working to get it resolved.
I would recommend taking a look at this thread (http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=416748&SiteID=25) as it has many different ways of manually installing WGA.
Or, if you wish, create a free on line support case for this WGA issue at:
http://support.microsoft.com/oas/default.aspx?&c1=509&gprid=9860&
They will be able to help you install the validation control manually to bypass Windows Update errors"
Any help?
Monday, May 29, 2006 6:54 PM