Answered by:
I am getting the following error(Event code: 3005)after installing CRM 2015 on MS Server 2012

Question
-
I copied all error from event log, Who can help me analyze this errors
I have installed all software acccoding to the guidline on MS Server 2012, and MS CRM 2015 is installed successfully on my server without any errors. When I open the web site, I always get the following errors. Anyone can help, many thanks.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/19/2015 4:36:05 PM
Event time (UTC): 11/20/2015 12:36:05 AM
Event ID: 30bae07516fb431f895e2e258cbb08c5
Event sequence: 15
Event occurrence: 6
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-130924522761782119
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: CRMSVR
Process information:
Process ID: 3316
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: CrmException
Exception message: Request not supported: RetrieveMultiple
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.Application.Caching.CustomResourceLoader.GetCustomResources(IOrganizationContext context, Int32 cacheKey)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.LoadCacheData(Int32 key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, Boolean getSystemString, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Controls.Header..ctor(Boolean isControlHeader)
at Microsoft.Crm.Controls.BasicHeader..ctor()
at Microsoft.Crm.Application.Controls.AppHeader..ctor()
at ASP.default_aspx.__BuildControlcrmHeader()
at ASP.default_aspx.__BuildControlTree(default_aspx __ctrl)
at ASP.default_aspx.FrameworkInitialize()
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Request information:
Request URL: http://localhost:5555/default.aspx
Request path: /default.aspx
User host address: ::1
User: MTSR\crm
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 14
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: True
Stack trace: at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.Application.Caching.CustomResourceLoader.GetCustomResources(IOrganizationContext context, Int32 cacheKey)
at Microsoft.Crm.Application.Caching.CustomResourceLoader.LoadCacheData(Int32 key, IOrganizationContext context)
at Microsoft.Crm.Caching.CrmMultiOrgCacheBase`2.LookupEntry(TKey key, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, Boolean getSystemString, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.CustomResourceManager.TryGetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Application.ResourceManager.BasicResourceManager.GetCultureString(String name, CultureInfo culture, IOrganizationContext context)
at Microsoft.Crm.Controls.Header..ctor(Boolean isControlHeader)
at Microsoft.Crm.Controls.BasicHeader..ctor()
at Microsoft.Crm.Application.Controls.AppHeader..ctor()
at ASP.default_aspx.__BuildControlcrmHeader()
at ASP.default_aspx.__BuildControlTree(default_aspx __ctrl)
at ASP.default_aspx.FrameworkInitialize()
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Custom event details:
Monitoring test failed: Test Title: Help Content Server Tests.: Machine: CRMSVR: ServerRole: HelpServer
Test Log:
The remote server returned an error: (404) Not Found.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Monitoring.WebHelpers.GetWebResponse(String webpage, Boolean setCrmAuth, Boolean useProxy, Byte[] postData, Boolean setUserAgent, Int64 dmzPort)
at Microsoft.Crm.Monitoring.WebHelpers.GetWebResponse(String webpage, Boolean setCrmAuth, Boolean useProxy, Byte[] postData, Boolean setUserAgent)
at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.TestDefaultHelp(TestResult result)
at Microsoft.Crm.Monitoring.Tests.HelpContent.VerifyHelpContent.Execute()
at Microsoft.Crm.Monitoring.Engine.MonitoringRuntime.ExecuteMonitoringTest(MonitoringTestBase test, Int32 attempts)
InnerException Type:System.Net.WebException
.
Query execution time of 50.3 seconds exceeded the threshold of 10 seconds. Thread: 3; Database: Axisoft_MSCRM; Server:192.168.6.222; Query: select x.*, 'typename' = at.Description, 'isquoted' = at.Quoted, CONVERT(bigint, x.VersionNumber) AS TimeStamp from AttributeView x join AttributeTypes at on (x.AttributeTypeId = at.AttributeTypeId) order by x.EntityId, x.ColumnNumber.
- Moved by Andrii ButenkoMVP, Moderator Sunday, November 22, 2015 5:42 AM
- Edited by Rill_PAN Monday, November 23, 2015 1:07 AM
Saturday, November 21, 2015 8:51 AM
Answers
-
There may be a problem with the installation, but you may also not have sufficient resources (probably RAM) on the server. The query execution time seems excessive, and as this is for Crm metadata, it could cause the other problems.
I would first check that you have sufficient RAM on the server to run SQL Server and CRM (the sqlservr.exe and w3wp.exe processes)
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
- Marked as answer by Rill_PAN Thursday, November 26, 2015 4:14 AM
Monday, November 23, 2015 9:43 AMModerator
All replies
-
There may be a problem with the installation, but you may also not have sufficient resources (probably RAM) on the server. The query execution time seems excessive, and as this is for Crm metadata, it could cause the other problems.
I would first check that you have sufficient RAM on the server to run SQL Server and CRM (the sqlservr.exe and w3wp.exe processes)
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
- Marked as answer by Rill_PAN Thursday, November 26, 2015 4:14 AM
Monday, November 23, 2015 9:43 AMModerator -
Thanks for your help. I will first increase the RAM, and I will give you the result later.Wednesday, November 25, 2015 1:52 AM
-
There may be a problem with the installation, but you may also not have sufficient resources (probably RAM) on the server. The query execution time seems excessive, and as this is for Crm metadata, it could cause the other problems.
I would first check that you have sufficient RAM on the server to run SQL Server and CRM (the sqlservr.exe and w3wp.exe processes)
Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk
I re-installed IIS, SQL Server again, this issue has been solved. I do know the root reason, I add some additional roles while installing IIS for the second time.Thursday, November 26, 2015 4:16 AM