my crm 2011 versions is 05.00.9690.2244? RRS feed

  • Question

  • i am trying to install roll up 13 and it is failing. the issue seems to be because it is looking for 05.00.9690.2243 and my version is 05.00.9690.2244. i tried to look up this version and i cannot find it at all. 

    any ideas. 

    thank you


    Monday, August 11, 2014 3:47 PM

All replies

  • can you post a screenshot?

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    Monday, August 11, 2014 4:53 PM
  • here is the screen shot showing the build no. 

    thank you


    Monday, August 11, 2014 5:49 PM
  • Try uninstalling and reinstalling your current Update Rollup.  Almost certainly what happened is you're using a rollup that was pulled and fixed and the build number updated.

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    Monday, August 11, 2014 9:04 PM