OFfice Pro 2007 Retail? RRS feed

  • Question

  • Hi,

    I purchased a retail copy of Office 2007 (I thought) from a guy who said he received it at a work giveaway, but already had the software so he just wanted to sell it.  It came in a shrink-wrapped original clear rounded MS box with all stickers and holograms in place.  Is it possible for a copy like this to be part of the Volume Licensing?  I am using Windows XP SP2.

    PS> Does this issue have anything to do with the fact that I can't install Business Contact Manager?

    Diagnostic Report (1.9.0011.0):
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JTJGC-GT8CK-PQBYT
    Windows Product Key Hash: v5REEm61IHs6lKso3ILw88zU05I=
    Windows Product ID: 76487-OEM-2247947-01670
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {B1B5CCBB-22FD-4AE7-833B-70A7B104D61D}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: 108
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered,
    Signed By: N/A, hr = 0x80004005
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B1B5CCBB-22FD-4AE7-833B-70A7B104D61D}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PQBYT</PKey><PID>76487-OEM-2247947-01670</PID><PIDType>3</PIDType><SID>S-1-5-21-823518204-1214440339-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP d530 CMT(DC577AV)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B2 v2.44</Version><SMBIOSVersion major="2" minor="3"/><Date>20080807000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>C7463DE701848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version=""/><File Name="WgaLogon.dll" Version=""/><File Name="OGAAddin.dll" Version=""/><File Name="OGAVerify.exe" Version=""/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>2CE9A0A5C1B2586</Val><Hash>LHjSOq6Wv8I+DBZToNn5FOnNzyY=</Hash><Pid>89409-707-9723894-65139</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->

    HWID Data-->

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 564A:Compaq Computer Corporation|16164:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|F2AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|F2AB:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System

    OEM Activation 2.0 Data-->

    Friday, August 21, 2009 10:51 PM


  • Hello CrankyCarl,

    Please refer to this snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Plus 2007 - 108 Invalid VLK
    OGA Version: Registered,
    Signed By: N/A, hr = 0x80004005
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1

    That means the Office that is currently installed is not a retail license for Office 2007 Professional.

    What is currently installed is a Volume License for Office 2007 Professional Plus, an edition of Office 2007 that is only properly available on a Volume Licensing Agreement to such entities as businesses, educational institutions, and governmental agencies.  Office 2007 Pro Plus has two programs that Office 2007 Pro does not have, Communicator and Infopath.  Unlike retail licenses for Office 2007 Professional, Office 2007 Pro Plus does not have Office Accounting and does not have the Business Contact Manager version of Outlook, just the standard Outlook.

    Further adding insult to injury, the Volume Licensing Product Key (VLK) used to install Office 2007 Pro Plus is an Invalid Product Key, meaning it was made with a pirating program called a Key generator and was never issued by Microsoft.

    Office 2007 Pro Plus is quite often sold on internet auction sites masquerading as a retail license and packaging for Office 2007 Pro.

    Return the software and get your money back.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, August 21, 2009 11:08 PM