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    Like others I have suddenly had validation failure on a system that has been in use for a long time.

    Windows XP Profesional Version 2002

    Please help Kieran Fitzgerald

    Here is the MGADiag report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6JRYC-X66GX-JVY2D
    Windows Product Key Hash: QlMc4eVzNRH58UjkaRc+5fkLfC8=
    Windows Product ID: 55274-640-1479176-23279
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {F373E7C3-288E-427B-A7BE-68E074E4851E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F373E7C3-288E-427B-A7BE-68E074E4851E}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JVY2D</PKey><PID>55274-640-1479176-23279</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-884357618-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6720s</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68MDU Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20080414000000.000000+000</Date></BIOS><HWID>1C6C313F0184207B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A5CC:Compaq Computer Corporation|12668:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1260E:Compaq Computer Corporation|1260E:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1260E:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Monday, October 1, 2012 3:07 PM

Answers

  • Question
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    Unfortunately, you have a Volume License version of Windows XP Professional that can only be activated in a certain geographical area of the world.  It has been blocked because it is no longer in that area.  You will need to get a new license.  Since you have a HP computer that likely came with a Windows operating system preinstalled, please see: Looking for HP Recovery Discs?

    Carey Frisch

    Monday, October 1, 2012 5:55 PM
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    If your Key ends JVY2D then you purchased a counterfeit, as Volume License Keys cannot be sold by retail.

    If your machine came with Vista preinstalled, there's a 99++% probability that it will run Windows7 just fine.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 2, 2012 12:50 PM
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All replies

  • Question
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    Unfortunately, you have a Volume License version of Windows XP Professional that can only be activated in a certain geographical area of the world.  It has been blocked because it is no longer in that area.  You will need to get a new license.  Since you have a HP computer that likely came with a Windows operating system preinstalled, please see: Looking for HP Recovery Discs?

    Carey Frisch

    Monday, October 1, 2012 5:55 PM
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    For what version and edition of Windows is your system licensed, **according to the COA sticker on the case**

    Your machine appears to have been built in 2008 - which means that it *should* have been supplied with Vista, rather than XP installed.

    We need dateails to be able to best advise.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 1, 2012 8:35 PM
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    This system was supplied with Vista Home OEMAct.  I purchased a copy of XP professional to replace it which installed and verified fine!  Too many problems with running many of my S/W packages on Vista.  I don't want to reinstall Vista, not sure the system will run 7.
    Tuesday, October 2, 2012 10:15 AM
  • Question
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    If your Key ends JVY2D then you purchased a counterfeit, as Volume License Keys cannot be sold by retail.

    If your machine came with Vista preinstalled, there's a 99++% probability that it will run Windows7 just fine.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 2, 2012 12:50 PM
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    Is there a scheme whereby MS issue a replacement if a counterfeit key has been purchased?
    Wednesday, October 3, 2012 11:52 AM
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    Only if the fake came ina full retail packaging, and the whole package is good enough - you have to send the lot to MS for chacking and confirmation. If it passes the quality test, you'll get a copy - if it fails, you don't get anything.

    Start here... https://www.microsoft.com/en-gb/howtotell/cfr/report.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 3, 2012 12:18 PM
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    I purchased the S/W online in good faith from an Amazon third party seller.

    I had a quick look at the link which asks for the sellers email and web site.  I have the email address, do I state Amazon as the web site.

    Thursday, October 4, 2012 12:17 PM
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    State the actual link you used for the purchase - It's a long time since I bought anything from the MarketPlace.

    You could just put Amazon MarketPlace and the vendor's name/shop.

    You should also raise a flag at Amazon - they may be able to give you a refund, or force one out of the vendor.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, October 4, 2012 12:31 PM
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    In your situation, I'd wait until Windows 8 was released, then back up my files onto external storage, use the Recovery Solution provided by HP when the computer was new to reinstall Vista, then take advantage of the inexpensive promotional upgrade to Win8.

    I concur with Noel, I too would recommend filing a complaint with Amazon, they seem to police their Marketplace with more gusto, and I have had customers get refunds directly from Amazon for counterfeit software when the original Marketplace seller was long gone from the Marketplace.


    Thursday, October 4, 2012 2:08 PM
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    I'd disagree with Dan about upgrading to Windows 8 - My view of it is that unless you have the hardware to make it worthwhile (i.e. a touch-screen interface) then Windows 7 is likely to be a better option.

    Even with an old-style 'tablet PC', I suspect that the new-style Start interface is going to feel clunky. On a traditional PC/laptop, it's a bit of a pain - and takes a LOT of getting used to!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, October 4, 2012 9:59 PM
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    I'd disagree with Dan about upgrading to Windows 8 - My view of it is that unless you have the hardware to make it worthwhile (i.e. a touch-screen interface) then Windows 7 is likely to be a better option.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    I was just trying to help the guy escape from the much- (but only partially deserved) maligned Vista that came with his computer :-) ;-)
    Thursday, October 4, 2012 11:48 PM
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    I hear ya! :)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, October 5, 2012 8:35 AM
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  • Question
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    What are the implications of continuing to use the system with the current copy of XP?   I would have to replace MS security essentials as this is also complaining about the S/W validity.
    Monday, October 8, 2012 9:58 AM
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    After 30 days, I think you get locked out.

    You will be able to ccess your data and do limited work in Safe Mode, and that's about it.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, October 8, 2012 10:34 AM
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    I have just done a quick web search.  It appears that XP is not disabled but just nags and prevents non essential updates.

    My inclination is to carry on regardless!

    Tuesday, October 9, 2012 9:15 AM
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    Not so - it's Windows 7 that does that, while Vista varies depending on which SP level you're at, and WinXP locks you out from Normal Mode (or that's my memory of SP2, at least - SP3 may be different)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 9, 2012 1:02 PM
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    I support vendors trying ensure licence compliance, but to take 5 years to notify a user of problems is unacceptable.  Especially where on installation the same vendor accepts the license as valid.   If I tried this on one of my customers I can only guess at the reply!  I am now left with very little option but to upgrade to a OS which may not work on my computer.   Save us from big companies!
    Tuesday, October 9, 2012 2:03 PM
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    Apparently, the vender from whom you purchased the non-genuine Volume License Windows XP Professional licence was not a trustworthy one.  Genuine Volume licenses are not sold individually to individuals...you must purchase a minimum of five (5) licenses and cannot resell them.  They are designed for use in a business enterprise environment.

    Carey Frisch

    Tuesday, October 9, 2012 2:13 PM
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    <irrelevant comment redacted>

    The Key was valid at time of sale - <irrelevant comment redacted>

    [edit]Additionally - A GeoBlock for a Volume License Key is generally because the owner of the Key has discovered breaches of the license, and rather than withdraw the full key, and necessitate re-imaging all their machines, they have teh Key blocked to as small a Geographic area as practical to minumise abuse and cost - this can happen at any time after the issue of the Key [/edit]

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth




    Tuesday, October 9, 2012 2:17 PM
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    Noel-

    FYI - Windows XP Volume Licenses do not require product activation.  Product activation of Volume Licenses started with Windows Vista.

    Also, please refrain from making statements on behalf of Microsoft.  Only Microsoft employees can do that.

    I.E. (What Ms is saying is that it considers that the license has been abused, because according to its records, it has been activated too many times...)

    Carey Frisch

    Tuesday, October 9, 2012 2:27 PM
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    So - what do I do?

    I would be happy to pay for an XP license despite having in effect paid for Vista and XP for this system already but this route is now closed!

    A definitive statement regarding the operation of the system after 30 days would be appreciated.

    Tuesday, October 9, 2012 3:42 PM
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    Quote from MS

    •Volume Activation is required

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, October 9, 2012 4:06 PM
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    Checking further, it appears you are correct that at least older XP Volume License Keys did not require activation in the normal sense - in which case they should ensure that the later literature is correct :).

    As for your other comment - It seems I got my threads confused, so my comment was not appropriate anyhow.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 9, 2012 4:19 PM
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    So - what do I do?

    I would be happy to pay for an XP license despite having in effect paid for Vista and XP for this system already but this route is now closed!

    A definitive statement regarding the operation of the system after 30 days would be appreciated.


             Microsoft no longer sells licenses for Windows XP as it is approaching the end of its support lifecycle.  Only Windows 7 licenses are currently sold by Microsoft.  Since the underlying Windows XP Professional license is non-genuine, you would need to purchase "full version" Windows 7 licenses which are available from the Microsoft Store.

    Carey Frisch


    Tuesday, October 9, 2012 4:41 PM
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    So - what do I do?

    I would be happy to pay for an XP license despite having in effect paid for Vista and XP for this system already but this route is now closed!

    A definitive statement regarding the operation of the system after 30 days would be appreciated.

    <quote>

    You have normally have a grace period of days--specified in your EULA--in which to activate your Windows Server 2003  operating systems product installation. If the grace period expires and you have not completed activation, you will not be able to complete the login process and Terminal Server sessions will be unavailable. Administrator credentials are required for reactivation. Please note that evaluation CDs and upgrades are not issued an additional grace period. You can logon in Safe Mode to access any available data.

    </quote>

    http://technet.microsoft.com/en-us/library/cc756138%28WS.10%29.aspx

    As far as I know, the same applies to XP

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, October 9, 2012 4:43 PM
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