Did you check to make sure you have the right kind of blank dvd/cd in your drive like cd-r,cd+r, dvdrw,dvd-r etc... you can also run the microsoft fixit to test your drive and the disk you have incerted
http://support.microsoft.com/fixit/ its the 8th one down hope this helps you when mine did that i ran this test and told it to apply fixes for me an it did
Ellen