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Windows 7 will not activate with product key on box RRS feed

  • Question

  • Greetings, I have a machine with windows 7 installed from retail disc, and the product key will not activate the windows instance.

    Thank you for your help in this regard.

    MGA diag output follows:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-34QJ3-QYYBH-6RR8K
    Windows Product Key Hash: ATN+ZsVwWSl8ijCvryOI/8Vg8pI=
    Windows Product ID: 00359-029-7964097-85481
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {929D819D-7C71-475C-B270-F3BB8A869A5D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{929D819D-7C71-475C-B270-F3BB8A869A5D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6RR8K</PKey><PID>00359-029-7964097-85481</PID><PIDType>5</PIDType><SID>S-1-5-21-2076160653-964750193-3144101627</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7756</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="7"/><Date>20121031000000.000000+000</Date></BIOS><HWID>A1D43307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-029-796409-01-1033-7601.0000-1542013
    Installation ID: 001253335620451103228642055986533722499302579022150843
    Partial Product Key: 6RR8K
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 6/3/2013 3:03:24 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:3:2013 12:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAln00z6jiWv0SwjoX8HqGS5YzqpuWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      FPDT   ALASKA  A M I
      SSDT   Intel_  AoacTabl
      SSDT   Intel_  AoacTabl
      SSDT   Intel_  AoacTabl
      SSDT   Intel_  AoacTabl
      DMAR   INTEL   SNB

    Monday, June 3, 2013 9:14 PM

Answers

  • License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).

    you will have to activate by phone

    How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type: slui.exe 4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your issue clearly to the support person.

    Tuesday, June 4, 2013 12:43 AM
    Answerer