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How can Microsoft Outlook Address Book become visible inside CRM. RRS feed

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  • How can Microsoft Outlook Address Book become visible inside CRM. I will like to send email to addresses internal customer's within my organisation without making them users in CRM. it a major requirement from the users in my organisation. They want to send email to accounts whose addresses already exists in Microsoft office Outlook since they intend to use CRM as a primary customer corresponding tool. 
    Saturday, April 9, 2011 2:20 PM

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