We have a large organization with a lot of internal movement. We would like to provision new users in CRM and update existing user roles in CRM automatically. Our HR system is on top of a SQL database and we have full access to all of the employee tables. We also use Scribe as our CRM integration tool. We would like to build automated provisioning between the HR SQL database and CRM using Scribe. Has anyone tried this and if so how did it go?
I haven't try to use Scribe to accomplish this yet. I am trying to think if you can use Scribe to update (add/remomove) user roles in CRM. Adding users, updating information on existing users should be OK by using Scribe.
I did something similar on one of my projects through the CRM SDK, I just wrote a small .Net program and schedule it to run every hour or so. It works well for my client. I like the .net route because I have more control on the synchronization between the other system and CRM.
I hope this helps!Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
I haven't try to use Scribe to accomplish this yet. I am trying to think if you can use Scribe to update (add/remomove) user roles in CRM. Adding users, updating information on existing users should be OK by using Scribe.
I did something similar on one of my projects through the CRM SDK, I just wrote a small .Net program and schedule it to run every hour or so. It works well for my client. I like the .net route because I have more control on the synchronization between the other system and CRM.
I hope this helps!Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com
Yes, this definitely helps as it validates that others have written to the interface to the User object. Although we use Scribe, we don't necessarily need to use it in this case.