Need to reset One Care subscription name and password RRS feed

  • Question


    I need my One Care subscription name and password to renew my One Care.  It has been a year and I don't remember which name I used.  Can I reset it or create a new account?  I may have used this account as my sign up.  My computer is running Vista Home Premium and the instructions for finding help from One Care do not match what is on my computer.  I can't find this on my computer.  I can find Help in One Care but the others are not there.
    1. Click Help, and then click About Windows Live OneCare.

      Your Windows Live ID appears next to Subscription ID.

    Sunday, August 24, 2008 10:29 PM


  • Hello SallyM, if you open One Care>Help>( in the upper right corner of the main One Care window )>About, you should see the Live ID associated with your subscription.

    Monday, August 25, 2008 1:17 AM

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