locked
Consistent install failure. RRS feed

  • Question

  • Have tried three times to do a clean install. Twice it hung at the 'Updating and preparing your server' screen at 3% complete. The second time I let it run all night to make sure. No joy. It has also given me an error message on two occasions with instructions to restart the server. I have confirmed the network drivers/NIC are ok as I can hit the internet with IE. I can use the built in explorer and my computer to look at the drives. I cannot launch the Dashboard. GIves me an error that setup has not completed and I need to restart the server. I have a Western Digital 250 Gb hard drive for the system drive. No other drives installed. On every restart the hard drive is grinding like the install is proceeding but it always failes with an error. Is there any way to see where it is failing? Event Viewer perhaps?

    I did notice when looking at the drive in explorer that it only shows up as a 60 Gb drive. I looked at it through device manager and has two partitions, one of which is not mounted. So I assume Vail only takes what it needs for an install and partitions off the rest for use as storage.

    Would appreciate assistance as I need to do an evaluation on this product for future use.

     

    thanks

    GmH

    • Moved by Ken WarrenModerator Wednesday, December 29, 2010 2:31 PM vail question (From:Windows Home Server Hardware and Installation)
    Monday, December 27, 2010 2:57 AM

All replies

  • Still hoping to t get some suggestions from the community. Is there anyone who can offer help? After reading several threads on install failures, it seems Vail is a long way from being ready for release....
    Wednesday, December 29, 2010 2:02 PM
  • It sounds to me like you could have some sort of hardware or driver issue. Try replacing the DVD drive.
    I'm not on the WHS team, I just post a lot. :)
    Wednesday, December 29, 2010 2:31 PM
    Moderator
  • Hi before you replace the dvd drive try moving your HD & dvd onto different connectors on you motherboard. if they are both sata set the HD up before the dvd drive, same if they are both ide.

    a failed install is more likely down to hardware setup, let us know what board you have along with what type of drives you are using, people might be able to help more.

    Wednesday, December 29, 2010 2:51 PM