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Answered by:
Windows Live One Care
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Windows Live OneCare Install and Activate
Question
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When I try to install OneCare, I get the message that an unexpected error has occured and must close.
I have completely uninstalled it, rebooted and this still happens. I believe that my subscription is current.
Thursday, March 5, 2009 12:01 AM
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If you haven't already done so run the install cleanup tool before reinstalling One Care -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943
You might also want to view this Microsoft Knowledge Base article on troubleshooting installation issues -
http://support.microsoft.com/kb/943906
If installation continues to fail please contact support. How to reach support -
http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
Marked as answer by
Stephen Boots
MVP, Moderator
Thursday, March 5, 2009 7:42 AM
Thursday, March 5, 2009 12:56 AM
Moderator
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