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Windows Live One Care

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When I try to install OneCare, I get the message that an unexpected error has occured and must close.
I have completely uninstalled it, rebooted and this still happens. I believe that my subscription is current.

Thursday, March 5, 2009 12:01 AM

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If you haven't already done so run the install cleanup tool before reinstalling One Care - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 You might also want to view this Microsoft Knowledge Base article on troubleshooting installation issues - http://support.microsoft.com/kb/943906 If installation continues to fail please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
- Marked as answer by Stephen BootsMVP, Moderator Thursday, March 5, 2009 7:42 AM
Thursday, March 5, 2009 12:56 AM

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